Who We Are

At Detrack, we’re a dedicated team that loves doing what we do — working to push the boundaries of delivery management software every single day.

When we created Detrack in 2013, we had a shared vision of bringing world
class delivery management features, previously reserved only for large enterprises, to any business, anywhere in the world with just a smartphone. Within one year, we helped businesses in 20 countries complete 1 million jobs. 9 years later, we continue to deliver with more than 83 million jobs completed, a larger team, and customers in 50+ countries using Detrack to improve deliveries and delight their customers. At Detrack, we’re all about family – and we’d love for you to join ours.

Dason, Fanny, and Daniel

Here’s what we’re about…

Detrack is born out of a simple philosophy; reliability can be affordable with the smart use of technology. Recognizing the value and importance for businesses to be in control of their deliveries at all times, we created a mobile app-based vehicle tracking and proof of delivery system that lets you remain in control of your fleet even when they are out on the roads with just the use of smartphones.

Everything about Detrack is designed for smooth user experience and increased productivity in delivery management without incurring extra time, effort and labor. It can be seamlessly incorporated into existing systems and processes, is easy to use, reliable, automated and most importantly, affordable. With these principles in mind, our team created a revolutionary solution which did away with traditional retrofitted tracking devices, complex legacy backend systems, long implementation time and bulky barcode scanners. Detrack makes it possible for you to track your entire fleet, get instant delivery notifications and also capture proof of delivery — optionally with a signature or photo — in the very next hour or even sooner with just the use of iPhones or Android phones.

At Detrack, we believe in the people behind the logistics operations. That is why we never stop listening to our customers as we continue to perfect our system. We will spare no expense in our pursuit to bring you the most affordable, user-centric delivery tracking and proof of delivery system in the world.

Nothing delights us more than being able to help you gain control of your fleet, even as they move out of your office or warehouse. Knowing where your deliveries are, the speed at which your drivers are moving at, the exact time and location a delivery has been successfully or not successfully made, and many other valuable information — fed to you automatically and conveniently via your email inbox and on your computer screen or any web enabled devices like tablets or smartphones. Stop calling your drivers on the roads, and start impressing your customers with live delivery notifications.

Our history

Take a look at our journey from small business to industry leader.

Our people

Our customers are extremely important to us, but we wouldn’t be anywhere without our fantastic team. This dedicated bunch helps to make Detrack everything it is, and supports you across 40 different time zones.

Dason

Dason

CEO & Co-Founder

Fanny

Fanny

COO & Co-Founder

Daniel

Daniel

CTO & Co-Founder

Nicholas

Nicholas

Sales Lead

Terence

Terence

Business Development Manager

Fu Fei

Fu Fei

Product Manager

Jenny

Jenny

Support Lead

Jason

Jason

Senior Support Engineer

Charles

Charles

Systems Support Engineer

Candra

Candra

Marketing Lead

Farah

Farah

Creative Lead

Gabrielline

Gabrielline

Creative Designer

Rachelle

Rachelle

Content Specialist

Johnny

Johnny

Engineering Lead

Chong

Chong

Mobile Lead

Alex

Alex

Senior Software Engineer

Hilary

Hilary

Software Engineer

Chien Lee

Chien Lee

Software Engineer

Si Hui

Si Hui

Administrative Executive

Riza

Riza

Onboarding Specialist

Anggi

Anggi

Onboarding Specialist

Randy

Randy

Onboarding Specialist

The best way to see if Detrack is right for you is to try it out. Detrack is 100% risk-free to try.

Live Delivery Tracking

Instant Delivery Notifications

Robust E-Proof of Delivery

World-class Customer Support

Easily manage your deliveries — start live tracking your fleet and sending instant E-POD today.