Who We Are

2022 is a year of major upgrades for Detrack.  We’ve doubled our headcount and given our website a facelift to make it easier for customers to navigate. More importantly, we have also set up a round-the-clock live support team with an all-new live chat system so that our customers can get answers to their queries quickly. In just this one year, more than 100 million jobs have been completed using our system with billions of miles being tracked across all continents.

Following 2020, our team was focused on providing the highest quality of service to our customers, and helping the world bounce back from the challenges of 2020. For the second year running, we prioritized giving back to the community as we participated in project R.I.C.E.+ and raised awareness of food insecurity. Just in time for Christmas, our dashboard got a sleek new look and began planning our new website.

The Covid-19 pandemic pushed the limits of our engineering team as we rush to develop and release safety features such as Contactless Delivery in the shortest possible time. Our priority is to keep drivers safe while they deliver essential goods during these challenging times. In the same period, we doubled our engineering and support team to cope with the growing demand.

Following a spectacular year in 2018, we rode on the wave and launched ElasticRoute, a revolutionary route planning and optimization solution, on March 27 at IoT Asia (Singapore). By the end of 2019, users have planned more than 1 million stops using ElasticRoute and at the same time, we have surpassed 30 million completed jobs on our Detrack platform.

2018 is the pivotal year with more amazing talent joining the engineering team to take on the challenge of creating a new last mile experience for a mobile-first economy. 2018 is also celebrated with the number of completed jobs crossing the 20 million mark and the launch of two new mobile apps – Detrack Manager and Detrack Scanner available for both iOS and Android.

A remarkable year of achievements including surpassing the 10 millionth job completed on the Detrack platform, participating in 5 overseas trade shows, deploying our own geocoding servers, and launching one of our most popular features – Tap To Track. This year also seeded the idea for George – our first A.I. feature.

This year marks the milestone of Detrack becoming an official trademark. At this point of our journey, Detrack has left its footprints on the world map with our users coming from more than 40 countries. Supporting our global user base, the Detrack app has been translated into 19 localized languages (available on Google Play).

In just over a year of launching Detrack (April 2014 – June 2015), we have tracked more than 64 million vehicle locations and completed more than 1 million jobs for businesses in more than 20 countries. Detrack also bagged two awards; Emerging Enterprise Award 2015 (Finalist) and Promising SME 500 Award 2016.

After months of development, Detrack is finally global-ready in January 2014 with the beta version of our web and mobile apps; our Detrack Android and iOS apps are available for download on both Google Play and App Store. Detrack eventually went live in April 2014 and started the paid version of our service.

Detrack Systems Pte. Ltd. is founded by three enterprising individuals who believe that logistics operations can be cheaper, better and faster. With these core principles in mind, the concept of Detrack, a revolutionary vehicle tracking and proof of delivery system with just the use of smartphones, was born in May 2013.