Effortlessly Manage Your Field Operations with Detrack

The Ultimate Contractor Management Software

Advanced Vehicle Tracking

Electronic Proof of Delivery

Real-time Notifications

Contractors face a wide range of challenges in managing their field operations, from scheduling conflicts and communication breakdowns to unexpected issues and delays. One of the most significant challenges is effectively tracking and managing their teams in the field and obtaining proof of completed jobs.

Fortunately, Detrack offers a powerful solution.

Is Detrack For You?

Detrack is a powerful field management software for contractors in industries like plumbing, carpentry, electrical contracting, HVAC, landscaping, and general contracting. It streamlines operations and enhances efficiency for businesses of all sizes. Manage job progress, customer communications, and worker schedules from a single platform.

Our contractor management software solution has been rated as the best by our industry users. Its value in streamlining and improving efficiency is unmatched.

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Overcome your Field Services Issues With Detrack

Master Client Communication

Poor communication in field service is common and can lead to delays, errors, and customer dissatisfaction. It’s essential for organizations to identify and address this to improve field service performance and ensure customer satisfaction for business growth.

With Detrack, contractors can provide their customers with real-time updates on the status of their projects. This helps to improve customer satisfaction and build stronger customer relationships.

Perfect work Scheduling

Scheduling conflicts, incorrect scheduling, or inefficient scheduling can lead to missed appointments, delays, and customer dissatisfaction. Detrack comes with an advanced scheduling feature that allows contractors to efficiently manage their daily activities and optimize their schedules for maximum efficiency.

With Detrack’s scheduling feature, contractors can easily create schedules according to job importance and assign these tasks to their team members. They can also set delivery windows and adjust them as needed, to ensure that their customers receive their service at a time that suits them best.

Empower Your Customers

Without real-time updates on the status of a job, it can be difficult for field operators to provide accurate information to customers, leading to frustration and lost business.

Detrack’s field service management software comes equipped with automated notifications, a critical feature for contractors who need to keep their customers updated throughout the service delivery process. Contractors can easily set up automated notifications to keep their customers informed about the status of their jobs in real-time.

Track Your teams in Real-Time

Accurate time tracking is critical for contractors as it enables precise billing, efficient payroll, and effective project management. By monitoring workers’ productivity, contractors can identify areas for improvement, allocate resources wisely, and enhance their overall productivity.

Detrack offers real-time monitoring of your team’s location, providing you with a constant overview of their whereabouts. This level of visibility can enhance your team’s productivity, improve your business’s control, and create opportunities for growth. Knowing where your team members are at every minute of the day can help you optimize your operations, increase efficiency, and provide a better customer experience.

Transfer Jobs with Ease

Field operations can be unpredictable, with unexpected challenges such as equipment malfunctions, weather-related issues, and traffic delays that can significantly affect job delivery timelines. One of the key features of Detrack’s software is the ability to transfer jobs between teams to reduce delays and downtime. In case of unforeseen issues, contractors can easily transfer jobs from one team to another, ensuring that the job is completed on time without any additional delays.

Reduce Customer Comebacks

Proof of job completion benefits field service workers in several ways. It helps improve professionalism and build trust with clients, and increases efficiency. Additionally, it can help reduce payment disputes by providing evidence that the job was completed satisfactorily, which helps avoid misunderstandings and disagreements.

Detrack’s Electronic Proof of Delivery (ePOD) feature is a game-changer for field service businesses. With ePOD, service providers can capture real-time proof of delivery using their mobile devices, which can then be accessed by the business and the customer.

Boost Profitability

By streamlining operations, improving customer service, reducing administrative workload, and enhancing safety, Detrack can ultimately help contractors to increase their profitability and grow their business with ease!

Features Made For Field Service Businesses

API / Integrations

Offers a comprehensive API that helps contractors integrate seamlessly with their existing systems. This allows them to quickly access data and update records in real time, giving them the freedom to focus on other parts of their business.

Data export / import

Allows contractors to easily transfer and import data between multiple systems. This helps them save time on manual entry and makes it easier for them to keep their records up-to-date.

Reporting / Analytics

Contractors can easily generate automated reports that include all the necessary information about their jobs, personnel, materials and equipment. This saves them time and ensures that they always have accurate data to refer to when making decisions.

Customer text notifications

Allows contractors to send automated text notifications to their customers, informing them of changes in job status and estimated arrival times. This helps ensure that they keep their customers informed and satisfied with the service they provide.

Mobile app - Android and iOS

Contractors can use Detrack’s mobile app to quickly access and update job information on the go. This makes it easier for them to stay organized while they are out in the field.

White label / branding

Contractors can customize the Detrack platform with their own branding and logo. This gives them the professional look they need to stand out from their competitors.

GPS Tracking

Contractors can track in real-time the location of their personnel and equipment to ensure that they are staying on schedule. This helps them quickly identify potential problems before they become serious issues.

Photo proof

Contractors can easily take pictures of their projects and upload them to Detrack in order to provide proof that the job was done correctly. This helps them protect themselves from potential legal disputes.

Signature (ePOD)

Lets contractors to easily capture customer signatures electronically. This helps them ensure that the job has been agreed upon and accepted by the customer.

How Contractors Are Benefiting From Detrack

Better customer satisfaction through increasing visibility

Detrack offers real-time visibility and transparency, which can improve customer satisfaction. Customers can track their deliveries, receive notifications, and have access to delivery photos and signatures, which can increase their trust in the contractor.

Reduced costs

Contractors can reduce costs by streamlining their operations, improving their workflow, and reducing errors. By using Detrack, contractors can minimize the need for manual processes and paper-based systems, which can be costly and time-consuming.

Efficient workflow

Features, such as GPS tracking, and project management, can help contractors to optimize their workflow and improve their efficiency. With Detrack, contractors can easily assign and track tasks, manage and monitor their project progress.

Affordable

Detrack offers affordable pricing plans that cater to the needs of small and large contractors alike. This makes it accessible to businesses of all sizes, and can help contractors to save on their operational costs.

Ease of use

The field management software needs to be easy to use and understand for both the contractors and the field workers. A user-friendly interface can help reduce errors, save time, and improve overall productivity.

Complete Field Services Better Than Ever

Are you tired of the hassle and inefficiencies that come with managing your field services manually? Say goodbye to those outdated methods and experience the benefits of field management software.

Try Detrack today and see how it can streamline your field services and make your business more efficient than ever.

Complete your field services with ease and get started today!

Our clients highly rate us!

Detrack provides a user-friendly interface that makes it easier to track deliveries, which in turn increases our client satisfaction. Would definitely recommend this product to others.

Muhammad A.
E-commerce Manager

Very satisfied with the software and level of support. Allows me to schedule customer pickup requests and for my contractor to then schedule these with their drivers.

David B.
General Manager

I have been using Detrack for the management of deliveries for my Florist business for many years now. It has really helped to improve the delivery part of my service.

Mei L.
Manager - Operations Excellence

Get started with us!

Find out how you can simplify your logistics tracking and delivery operations at a minimal cost with Detrack!