The Ultimate Field Service Management Software for Modern Businesses

A field service software that can help with:

  • Inventory management
  • Driver tracking and scheduling
  • Route planning
  • Proof of delivery
Contractor Management Software

Advanced Vehicle Tracking

Electronic Proof of Delivery

Real-time Notifications

Contractors face a wide range of challenges in managing their field operations, from scheduling conflicts and communication breakdowns to unexpected issues and delays. One of the most significant challenges is effectively tracking and managing their teams in the field and obtaining proof of completed jobs.

Fortunately, Detrack offers a powerful solution.

Field Service Management Software to Power Your Growing Business

Detrack is a robust field service management software designed for contractors in plumbing, carpentry, electrical, HVAC, landscaping, and general contracting. It streamlines business operations for all sizes by enabling job tracking, customer communication, and worker scheduling from a single platform.

powerful field management software

Our field service software is industry-rated as the best, offering unmatched efficiency and productivity.

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Rated 4.9 overall on
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Rated 4.9 overall on
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Overcome Your Field Service Management Issues With Detrack

Mastering Client Communication

Effective communication is a vital component of success in field service operations. Inadequate communication often causes delays, errors, and customer dissatisfaction, hindering business growth. Recognizing and addressing this issue is paramount for improving field service performance and ensuring customer satisfaction.

Detrack provides field service operations with a solution that empowers them to offer real-time updates to their customers regarding the progress of their projects. This not only enhances customer satisfaction but also strengthens customer relationships.

Optimal Work Scheduling

Scheduling challenges, including conflicts, inaccuracies, and inefficiencies, can lead to missed appointments, delays, and customer discontent. Detrack’s advanced scheduling feature equips contractors with the tools to efficiently manage their daily tasks and optimize schedules for maximum efficiency.

Detrack’s scheduling feature schedules field service operations based on job priority. They can also establish and adjust delivery windows to ensure customers receive services at their preferred times.

Empowering Your Customers

Lack of real-time job status updates can hinder field operators’ ability to provide accurate information to customers, resulting in frustration and potential loss of business. 

Detrack is a field service management software that offers automated notifications, a critical tool for contractors who must keep customers informed throughout the service delivery. Contractors can easily configure automatic notifications to provide real-time job status updates to their customers.

Real-Time Team Monitoring

Accurate time tracking is essential for contractors as it facilitates precise billing, efficient payroll processing, and effective project management. Monitoring workers’ productivity enables contractors to identify areas for improvement, allocate resources efficiently, and enhance overall productivity.

Detrack offers real-time monitoring of your team’s locations, providing a constant overview of their whereabouts. This level of visibility enhances team productivity, bolsters business control, and unlocks growth opportunities.

Seamless Job Transfer

Field operations are often unpredictable, with unforeseen challenges like equipment malfunctions, weather-related issues, and traffic delays that can significantly impact job delivery timelines. 

One of Detrack’s key features is the ability to transfer jobs between teams to mitigate delays and downtime seamlessly. In the event of unexpected issues, contractors can shift jobs from one team to another, ensuring timely job completion without additional delays.

Minimizing Customer Comebacks

Providing proof of job completion offers multiple advantages to field service workers, enhancing professionalism, building trust with clients, increasing efficiency, and reducing payment disputes by giving evidence of satisfactory job completion. 

Detrack’s Electronic Proof of Delivery (ePOD) feature is a game-changer for field service businesses. With ePOD, service providers can capture real-time proof of delivery using their mobile devices, accessible to both the business and the customer.

Boost Profitability

By streamlining operations, improving customer service, reducing administrative burdens, and enhancing safety measures, Detrack can assist contractors in increasing profitability and achieving business growth easily.

real-time monitoring of your teams location
Features Made For Field Service Businesses

Features Made For Field Service Businesses

Streamlined API and Seamless Integrations

Our robust API facilitates effortless integration with your existing systems. This empowers you to access real-time data and update records swiftly, allowing you to redirect your focus toward other aspects of your business operations.

Effortless Data Export and Import

Effortlessly transfer and import data across multiple systems, reducing manual data entry. This simplifies the task of keeping records up-to-date and saves valuable time.

Dynamic Reporting and Analytics

Easily generate automated reports encompassing crucial information about jobs, personnel, materials, and equipment. This time-saving feature ensures access to accurate data for informed decision-making.

Automated Customer Text Notifications

Send automated text notifications to your clients, informing them about job status changes and estimated arrival times, enhancing customer satisfaction.

Mobile App for Android and iOS

Our mobile app allows you to access and update job information while on the move. This enhances organization and efficiency while working in the field.

Personalized White Label Branding

Tailor the Detrack platform with your branding and logo, presenting a professional and distinct image that sets you apart from competitors.

Real-Time GPS Tracking

Monitor the real-time location of your personnel and equipment, ensuring adherence to schedules and enabling the swift identification and resolution of potential issues.

Photo Documentation

Effortlessly capture and upload project photos to Detrack, providing visual proof of completed work. This feature offers legal protection and reduces the risk of disputes.

Electronic Proof of Delivery (EPOD) with Signatures

Easily obtain customer signatures electronically, confirming the acceptance of completed jobs. This ensures clear agreements and client satisfaction.

Job Transfer Capability

The flexibility to seamlessly transfer jobs between teams reduces job delays and optimizes operational efficiency.

How Field Service Operations Are Benefiting From Detrack

Effective Operations Monitoring and Management

Better customer satisfaction through increasing visibility

Detrack offers real-time visibility and transparency, which can improve customer satisfaction. Customers can track their deliveries, receive notifications, and have access to delivery photos and signatures, which can increase their trust in the contractor.
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Reduced costs

Detrack can reduce field service management costs by streamlining operations, improving workflow, and reducing errors. By using Detrack, contractors can minimize the need for manual processes and paper-based systems, which can be costly and time-consuming.

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Efficient workflow

Features, such as GPS tracking and project management, can help contractors optimize their workflow and efficiency. With Detrack, contractors can easily assign and track tasks and manage and monitor their project progress.

affordable

Affordable

Detrack is a field management software that offers affordable pricing plans catering to small and large contractors’ needs. This makes it accessible to businesses of all sizes and can help contractors save on operational costs.

Ease of use

The field management software must be easy to use and understand for contractors and field workers. A user-friendly interface can reduce errors, save time, and improve productivity.

Complete Field Services Better Than Ever

Do you want to avoid the hassle and inefficiencies of managing your field services manually? Say goodbye to those outdated methods and experience the benefits of field management software.

Try Detrack today and see how it can streamline your field services and make your business more efficient than ever. 

Complete your field services with ease and get started today!

Our clients highly rate us!

Quotation Mark

Detrack provides a user-friendly interface that makes it easier to track deliveries, which in turn increases our client satisfaction. Would definitely recommend this product to others.

Muhammad Abdullah
E-Commerce Manage
Marley Spoon | USA

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Quotation Mark

Very satisfied with the software and level of support. Allows me to schedule customer pickup requests and for my contractor to then schedule these with their drivers.

David Bush
General Manager
Battery Rescue | AU

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Quotation Mark

Any issues I’ve put across are all marvelously and swiftly resolved! This gives my company a competitive edge in the market.

Mei Lin Ker
Manager - Operations Excellence
Kerry Logistics | SG

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Get started with us!

Find out how to simplify your logistics tracking and delivery operations at a minimal cost with Detrack!

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