Does Detrack include route optimisation?
Yes. Route optimisation is built into Detrack Advanced. ElasticRoute, our former standalone routing product, was merged into Detrack in early 2024. There is no separate product, login or subscription. Order management, route planning, live tracking and proof of delivery all run in one platform and one driver app.
Is ElasticRoute still a separate product?
No. ElasticRoute was brought directly into Detrack in early 2024 and is no longer sold or run separately. Its multi-driver route optimisation is now a standard feature of Detrack Advanced. Reviews or comparisons that describe Detrack and ElasticRoute as two products predate that change.
What's the difference between Detrack Pro and Detrack Advanced?
Pro covers proof of delivery, live driver tracking, branded customer notifications and tracking links, custom fields and job statuses, five years of data storage, daily analytics, the manager and scanner apps, and API access, with unlimited web users. Advanced adds route optimisation, recurring jobs, vehicle safety checks, rate cards, a scheduling calendar, capacity utilisation tools, milestone reports comparing expected and actual drive time, advanced analytics and access to the Detrack MCP server.
Does Detrack have a minimum number of drivers?
No. Detrack starts at one driver and you add more as you need them. Track-POD's per-driver plans require a minimum of three drivers, and its Enterprise plan requires twenty.
Does Detrack charge for office users?
No. Every Detrack plan includes unlimited web users, so dispatchers, admins and managers never add to your bill. You pay only for drivers using the driver app. Track-POD includes 7, 50 or 100 dashboard users depending on the plan.
Does Detrack charge per order like Track-POD's per-order plans?
No. Detrack uses flat per-driver pricing with unlimited jobs on every plan. Deliver 100 orders or 10,000 a month and the price stays the same, so there are no surprise charges when volume picks up.
Can I switch from Track-POD to Detrack easily?
Yes. Our support team helps with migration, and Detrack's API and spreadsheet import let you bring across existing order data and customer details. Most teams are running live jobs within the trial period.
What kinds of businesses use Detrack?
Detrack serves couriers, 3PLs, building and construction suppliers, trade and electrical wholesalers, food and beverage distributors, pharmaceutical delivery services, furniture and appliance installers, and any business delivering to other businesses that needs its last mile managed efficiently. See the industries we serve.