Transform Your Delivery Operations with Detrack

Detrack is your all-in-one solution, offering an intuitive Admin Dashboard and a driver-friendly Mobile App to streamline your delivery operations, enhance transparency, and improve efficiency.

*No credit card required

Trusted by Companies Worldwide

How It Works

Seamless Delivery Management in 6 Steps

1. Import your jobs (delivery/collection)

Easily import jobs via Excel/CSV or integrate directly with your upstream system for automated job creation.

2. Add your drivers into Detrack

From your admin dashboard, add your drivers via a unique QR code or Detrack ID. Drivers will have to download the Detrack Driver App.

3. Dispatch jobs to drivers & optimize routes

Assign jobs manually or automate dispatch by zones for fast and efficient job dispatch. Optimize routes in a few clicks based on real-world conditions such as time windows, service time, and more.

4. Driver inspects vehicle & heads out for delivery

Before heading out, drivers can submit a vehicle safety inspection via the Detrack Driver app, which can be tracked in real time via the admin dashboard.

5. Send real-time notifications to your customers

Keep customers informed of their delivery progress with Email/SMS notifications, as well as a map-based live tracking page with the ETA of their delivery.

6. Driver submits a e-POD (Proof of delivery)

Capture up to 10 photos and recipient signatures—even in offline mode—and submit multiple PODs at once using the Mass POD feature.

Features

Detrack has everything you need for better deliveries

Streamline operations and scale your business with Detrack’s delivery management: ePOD, driver tracking, route optimization, customer notifications, and more.

Job & Dispatch Management

Live Delivery Tracking

Monitor deliveries in real time for enhanced visibility and control.

Route Planning

Optimize delivery routes to save time and fuel costs.

Fleet Management

Efficiently manage your drivers and dispatch jobs to them

Auto dispatch by zones

Automatically assign jobs to drivers based on predefined zones.

Shipping Labels

Generate & print shipping labels to better identify packages

Calendar view

View jobs across multiple dates for easy scheduling and tracking

Auto reschedule

Reschedule leftover jobs automatically to the next day

Sort driver jobs

Easily re-arrange your driver's job sequence for a smoother route

Transfer jobs

Re-assign jobs between drivers when contingencies arise

Set Delivery Instructions

Provide drivers with specific delivery instructions for a job.

Add Attachment to Job

Attach key information for a delivery with a URL

Open Jobs to Marketplace

Drivers can grab their desired jobs from your marketplace

Barcode Scanning

Scan barcodes to easily search, assign and pickup jobs

Job Execution (Driver App)

Photos & Signature POD

Capture delivery proof with photos and signatures for verification.

Available on iOS and Android

Our driver app is built natively to be optimized for both platforms

Vehicle Safety Check

Ensure fleet safety with vehicle checks done via the driver app

Mass POD

Submit PODs for multiple jobs simultaneously

Geotags and Timestamps

Capture accurate POD time and location for accurate tracking.

Offline Mode

Submit PODs for completed jobs even with no internet access.

Driver Notes

Allow drivers to add notes to provide more context

Navigation

Easily navigate with popular apps such as Google Maps

Tap to Call

Drivers can call customers during the delivery

Reattempt Jobs

Allow drivers to reattempt failed jobs

Optimized Job Sequence & ETA

Drivers see optimized job sequence and ETA based on planned routes

Smart Sort

Jobs can be sorted based on the next nearest location

Push Notifications

Drivers receive push notifications when jobs are added or updated

Change Item Quantity

Drivers can adjust item quantities for partially completed deliveries

Cash on Delivery

Collect cash payments directly from customers upon delivery.

Notifications and Live tracking

Customer Notifications (SMS/Email)

Keep customers informed with automated SMS/ Email updates

Live ETA updates

Provide customers with accurate ETAs for a peace of mind

Customize your brand voice

Customize the content on customer facing touchpoints (eg. Notifications, ePODs)

Send Pre-delivery Text

Drivers can send a pre-delivery SMS to notify customers.

Managing users and customers

Customer Portal/Groups

Enable customers to view and manage jobs on Detrack

Unlimited sub-users

Add as many sub-users as you need at no additional cost

Allocate roles & permissions

Assign roles and customize permissions for each user

Contacts/Address Book

Save and organize customer details to streamline job creation

Customizations/Personalization

Add your Brand Logo

Enhance your branding with your own logo

Customize name of job fields

Rename Detrack fields to fit your preferred terminologies

Customize POD look and feel

Customize your PODs fields and logo for a personalized experience

Customized failed delivery reasons

Define custom reasons for failed deliveries based on your context

Configure visibility of job fields

Control which job fields are visible to your admin, drivers and customers

Reports & Analytics

Analytics Dashboards

Deep dive into job completion rates, failed reasons, late reports and more

Custom data export (CSV/Excel)

Export data in your preferred format for analysis and reporting.

Electronic Proof of Delivery

Monitor submitted e-PODs and easily export multiple ePODs in PDF format

Driver Route Logs

Access driver routes for audit purposes & route evaluations

Integrations

Native Integrations

Seamlessly connect with popular platforms to streamline your workflow

Detrack Connect Middleware

Low code integration platform to help you connect with popular apps

*No credit card required

Why Choose Detrack?

Simplify Logistics, Deliver with Confidence

Streamline operations and scale your business with Detrack’s delivery management solution:ePOS, driver tracking, route optimization, customer notifications, and more. Our customers have achieved:

X10

Delivery Capacity Increase

50%

Fleet Fuel Savings

100%

Customer satisfaction

*No credit card required

App Ratings and Reviews

Incredible App
Ratings and Reviews

Completed Jobs
0 M+
Proofs Captured
0 M+
App Installs
0 K+

Companies around the world love using Detrack

Case Studies

Real Solutions, Worldwide Impact

Explore how a range of businesses have implemented Detrack and improved their delivery management.

How Teak & Mahogany Solved its Logistics Problems with Detrack

Explore how a range of businesses have implemented Detrack and improved their delivery management.

How Detrack provided PAN Logistics’ customers with Proof of Deliveries

Find out how Detrack helped PAN Logistics satisfy customer requests with real-time Proof of Deliveries.

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