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Customer Notifications

Keep Customers Informed With Notifications And Live Tracking

Ensure your customers are always in the loop on the status and ETA of their deliveries.

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Trusted by Companies Worldwide

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How It Works

Elevate the Customer Experience at Every Touchpoint

From customized notification triggers to personalized content & logo, you control the look and feel of your brand to provide  your customers a consistent & delightful experience

STEP 1: Delivery Confirmation and Customer Feedback

Design your ideal customer experience with custom triggers and Email/content for each delivery stage

STEP 2: Notifications Sent to Customers

Keep your customers informed and assured with Email/SMS notifications on their delivery progress

STEP 3: Real time Driver Tracking and ETA

With live tracking, customers feel a greater sense of control by knowing when their delivery arrives

STEP 4: Delivery Confirmation and Customer Feedback

Upon delivery completion, customers are sent a confirmation notification with a feedback link for them to rate their delivery experience

Ready to enhance your customer experience? Start using Detrack’s real-time delivery notifications today and build stronger brand loyalty.

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Companies around the world love using Detrack

"Detrack provides a user-friendly interface that makes it easier to track deliveries, which in turn increases our client satisfaction. Would definitely recommend this product to others."
Muhammad Abdullah
Muhammad AbdullahUSA, Marley Spoon
"Very satisfied with the software and level of support. Allows me to schedule customer pickup requests and for my contractor to then schedule these with their drivers."
David Bush
David BushAustralia, Battery Rescue
"Any issues I’ve put across are all marvelously and swiftly resolved! This gives my company a competitive edge in the market."
Mei Lin Ker
Mei Lin KerSingapore, Kerry Logistics

Personalized tracking link with logo

Showcase Your Brand

Enhance your branding with your own logo to provide customers a seamless and on-brand experience

Customizable Delivery Milestones

Shape A Delivery Experience That Fits

Customise delivery milestones based on different order stages to tailor the customer experience, ensuring each update is relevant & timely

SMS Integrations

Easily Integrate with Top SMS Providers

Detrack is compatible with popular SMS providers such as Voyage, Nexmo and Twilio to ensure reliable and flexible delivery notifications

Customizable Notifications templates

Engage Customers Through Your Brand Voice

Customize your Email/SMS notifications content with your professional tone, offering a cohesive experience while keeping customers informed. 


Why Choose Detrack?

Simplify Logistics, Deliver with Confidence

Streamline operations and scale your business with Detrack’s delivery management solution:ePOS, driver tracking, route optimization, customer notifications, and more. Our customers have achieved:

X10

Delivery Capacity Increase

50%

Fleet Fuel Savings

100%

Customer satisfaction

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App Ratings and Reviews

Incredible App
Ratings and Reviews

Completed Jobs
0 M+
Proofs Captured
0 M+
App Installs
0 K+

Sourceforge Rating

App Store Rating

Google Play

4.9/5 Rating

4.8/5 Rating

4.9/5 Rating

Top Performer 2024

Google Ratings

Summer 2024 Top Performer

Spring 2024 Top Performer

GetApp Category Leaders

G2 High Performer Winter

Capterra Shortlist 2023

Fall 2024 Top Performer

Companies around the world love using Detrack

"Detrack provides a user-friendly interface that makes it easier to track deliveries, which in turn increases our client satisfaction. Would definitely recommend this product to others."
Muhammad Abdullah
Muhammad AbdullahUSA, Marley Spoon
"Very satisfied with the software and level of support. Allows me to schedule customer pickup requests and for my contractor to then schedule these with their drivers."
David Bush
David BushAustralia, Battery Rescue
"Any issues I’ve put across are all marvelously and swiftly resolved! This gives my company a competitive edge in the market."
Mei Lin Ker
Mei Lin KerSingapore, Kerry Logistics

Case Studies

Real Solutions, Worldwide Impact

Explore how a range of businesses have implemented Detrack and improved their delivery management.

How Teak & Mahogany Solved its Logistics Problems with Detrack

Explore how a range of businesses have implemented Detrack and improved their delivery management.

Learn More

How Detrack provided PAN Logistics’ customers with Proof of Deliveries

Find out how Detrack helped PAN Logistics satisfy customer requests with real-time Proof of Deliveries.

Learn More

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