Detrack and OptimoRoute both charge per driver, but they are built for different jobs. OptimoRoute is route optimisation first, made for delivery and field service teams. Detrack is delivery proof first with route optimisation built into the core platform: electronic proof of delivery, branded customer updates, vehicle inspections, route optimisation and courier pickup and drop-off jobs.
Choose OptimoRoute if routing complexity is your biggest problem. Choose Detrack if proving every job and keeping customers informed matters most.
OptimoRoute focuses on route optimisation. Detrack focuses on both proof of delivery and route optimisation at its core. Both do some of each, but each started from a different problem, and that is reflected in what is included in each subscription plan.
OptimoRoute describes itself as software for "organizing the mobile workforce". Its focus is building the best schedule and route plan for delivery and field service teams, and about half of the 16 industries on its website are field service, such as HVAC, pest control, pool maintenance and inspections. It says it has more than 3,000 customers.
Detrack is delivery management software for businesses that need to show what happened on every job as well as optimising the route. Its core is electronic proof of delivery, live tracking and branded customer updates, with route optimisation added on the Advanced plan. Detrack is a global platform and is used in over 60 countries, covering all industries.
For this comparison we have used information available on the OptimoRoute website, checked on 3 November 2026.
Detrack costs less for the same features. Both charge a flat rate per driver per month, both offer 10% off for paying annually, and neither has a contract on monthly plans. The difference is what each plan includes. Prices below are per driver per month in USD.
| Plan | Billed monthly | Billed annually | What it includes |
|---|---|---|---|
| Detrack Pro | $29 | $26$312 a year | Proof of delivery, branded customer notifications and tracking links, live tracking, customer feedback, the Detrack MCP server and Co Driver in-dashboard AI chat, unlimited office users and no job minimums or limits |
| Detrack Advanced | $39 | $35$420 a year | Everything in Pro, plus route optimisation, recurring jobs, rate cards, vehicle safety checks and advanced reporting |
| OptimoRoute Lite | $39 | $35.10 | Route optimisation, driver app, live tracking and ETAs, API. Proof of delivery and customer notifications are not included |
| OptimoRoute Pro | $49 | $44.10 | Everything in Lite, plus proof of delivery, customer notifications, analytics and customer feedback |
Here is what a 10-driver fleet pays per month on monthly billing, depending on what it needs.
| What you need | Detrack | OptimoRoute | Difference over a year |
|---|---|---|---|
| Proof of delivery and customer notifications | $290 a monthPro | $490 a monthPro | $2,400less with Detrack |
| Proof of delivery, notifications and route optimisation | $390 a monthAdvanced | $490 a monthPro | $1,200less with Detrack |
| Route optimisation only | $390 a monthAdvanced | $390 a monthLite | Same priceDetrack adds proof and updates |
10 drivers on Detrack Advanced cost $4,200 a year against $5,292 on OptimoRoute Pro, a difference of $1,092.
Both are priced per driver, so office staff do not change the bill on either. Detrack's pricing includes unlimited office users and unlimited jobs on every plan. OptimoRoute's pricing page charges by the number of drivers you plan for, with no separate charge for office users listed. Detrack bills in US, Singapore, Australian or New Zealand dollars. OptimoRoute's pricing page shows dollars without naming the currency.
Both capture solid proof and send branded tracking updates. The difference is that Detrack includes both, plus WhatsApp, on every plan, while OptimoRoute includes them on its Pro and Custom plans only. If proof of delivery is how you get paid, settle disputes or win contracts, that decides the entry price you pay.
Detrack captures signatures, up to 10 photos per job, timestamps and GPS location, with item barcode scanning in the driver app. OptimoRoute captures photos, notes, e-signatures and barcode scans, plus custom proof of delivery forms for more detailed completion steps. OptimoRoute's custom forms are a genuine strength if your drivers or technicians fill in checklists at each stop.
Detrack proof is searchable for up to 5 years and can be shared as a branded proof of delivery report with your logo, in a click. On OptimoRoute, proof stays attached to each order for dispatchers to review. Detrack's other strength is proof at both ends of a courier job, covered in the next section.
Detrack sends automatic SMS, WhatsApp and email updates, with a branded live tracking link that opens in the browser, so customers do not download an app. Detrack connects to your own SMS provider, with nine built in, including Twilio, Vonage, 8x8 and Kudosity, and you pay that provider directly with no charge from Detrack.
OptimoRoute sends email and text message notifications with your own logo, a tracking page with live ETAs and a countdown, and customer feedback after each job. Its text messages use credits bought from OptimoRoute, priced per text by destination country, for example US$0.069 per text to Australia, US$0.125 to New Zealand and US$0.010 to the US. They are sent from a no-reply number, so customers cannot reply. OptimoRoute's built-in credits are quicker to set up, while Detrack lets you choose your provider.
WhatsApp matters most in markets where customers expect it, including much of Asia, the Middle East and Latin America. OptimoRoute's tracking page is available in 24 languages, which helps if your customers speak many languages.
For couriers who collect from one address and deliver to another, Detrack keeps both ends in one job with proof at each. OptimoRoute also handles pickups and deliveries together, but lists it on its Custom plan, which is priced through its sales team, and its features page labels it as a beta.
In Detrack this is Special Courier Mode. Our team switches it on for your account, so ask for it when you start your trial. Here is how a job runs.
The job holds the pickup address and the drop-off address under one job number (DO number), so the two halves are always one record.
The driver app shows the pickup address first. The drop-off address appears only once the pickup is complete.
The driver captures a signature and photos at the pickup, time-stamped and GPS-located.
The driver captures the recipient's signature and photos on delivery. With Include pickup photo in POD switched on, the completed job shows the photos from both ends.
The pickup and drop-off can be done by the same driver on the same day, or split across days and drivers, and the job stays one record. That is the chain of custody that medical, legal and B2B courier clients ask for.
OptimoRoute's Pickup and Delivery feature is built for planning: it puts pickups and deliveries into one optimised route, keeps track of vehicle capacity and supports return trips to the depot. If your challenge is fitting many pickups and drops into efficient routes, that is a strong feature. If your challenge is proving each handover, Detrack is built for it.
In some areas, yes. Route optimisation is OptimoRoute's core product, and it offers more planning depth than Detrack, especially for field service and large fleets.
Detrack's route planning is on the Advanced plan. It builds optimised routes for the whole fleet in seconds using time windows, vehicle capacity (by weight, cubic metres or pallets), service time, driver working hours and breaks, and your choice of depot, and it can avoid tolls. You can organise routes by zone or driver group, drop an urgent job into an existing route and re-optimise, and set up recurring jobs. For daily delivery and courier runs, that covers what most fleets plan around.
For a daily delivery run, both plan around the same core inputs: time windows, vehicle capacity, service time, driver working hours and start depots. Both re-plan when you add or move a job during the day, and both show dispatchers where drivers are in real time.
If you schedule technicians by skill across several weeks, or route trucks around hazmat restrictions, OptimoRoute is the stronger planner. If your routes are daily delivery runs and the harder part is proving each job and keeping customers informed, Detrack gives you more of what you need for less.
Detrack has been HIPAA compliant since 2013 and ISO 27001 certified since 2021. OptimoRoute's FAQ states that it is SOC 2 Type 1 certified.
ISO 27001 is an international standard for how a company manages information security, audited by an independent body. SOC 2 is a US framework for the same broad purpose, and a Type 1 report assesses controls at a single point in time. HIPAA is the US law that protects patient health information. We did not find HIPAA or ISO 27001 mentioned on the OptimoRoute pages we checked, so if you handle patient information, ask OptimoRoute directly.
For healthcare work, see Detrack's security accreditations and medical and pharmacy delivery software.
Prices are per driver per month on monthly billing, with annual billing in brackets.
| Feature | Detrack | OptimoRoute |
|---|---|---|
| Built for | Customisable for any industry that manages its own fleet and needs proof of every job | Delivery and field service teams with complex schedules |
| Pricing model | Per driver, unlimited office users | Per driver, with a cap on orders planned at once |
| Entry plan | Pro: $29 ($26 annual) | Lite: $39 ($35.10 annual) |
| Route optimisation, proof of delivery and notifications | Advanced: $39 ($35 annual) | Pro: $49 ($44.10 annual) |
| Proof of delivery | Every plan: signatures, up to 10 photos, timestamps, GPS location | Pro and Custom: photos, notes, e-signatures, barcode scans, custom forms |
| Proof records | Searchable for up to 5 years, branded proof of delivery reports | Attached to each order |
| Pickup and drop-off in one job | Special Courier Mode, switched on by the Detrack team | Pickup and Delivery (beta), Custom plan |
| Customer notifications | SMS, WhatsApp and email, every plan | Email and text message, Pro and Custom |
| SMS costs | Your own SMS provider (Twilio, Vonage, 8x8 and more), paid directly, no Detrack charge | OptimoRoute text credits, priced per text by destination country |
| Live tracking for dispatchers | Every plan, with tracking links to share with customers | Every plan, with live ETAs and breadcrumbs |
| Planned vs actual | Milestone reports compare expected and actual drive time (Advanced) | Breadcrumbs compare planned and actual routes (every plan) |
| Route optimisation | Advanced plan: time windows, capacity, service time, breaks, zones | Every plan, plus driver skills, weekly planning, workload balancing and flexible start; truck and hazmat routing on Custom |
| Vehicle checks | Pre-start vehicle safety checks (Advanced) | Not listed |
| MCP server and AI chat | Detrack MCP server and Co Driver AI chat (every plan) | None listed; third-party services connect through its API |
| Job volume | Unlimited jobs, no per-job fees | No daily or monthly limit; 700 (Lite), 1,000 (Pro) or thousands (Custom) planned at once |
| Security | HIPAA compliant since 2013, ISO 27001 certified since 2021 | SOC 2 Type 1 |
| Free trial | 14 days of Advanced, no credit card | 30 days of Pro features, up to 250 orders, no credit card |
| Billing currency | USD, SGD, AUD or NZD | Dollars, currency not named |
OptimoRoute details are from its features page, pricing page, FAQ, and feature pages for proof of delivery, pickup and delivery and order tracking. SMS details are from OptimoRoute's text message pricing page and its help article on SMS credits. OptimoRoute shows prices in dollars without naming the currency, so we have assumed US dollars. Detrack details are from our pricing page and Help Centre. Prices and plans change, so check both websites before you buy. If anything here is out of date, tell us and we will correct it.
Choose based on your hardest problem. If it is planning, OptimoRoute is built for it. If it is proving every job and keeping customers informed, Detrack is.
Comparing other platforms too? See Detrack vs Track-POD and Detrack vs SolBox.
Yes, for the same features. Detrack Advanced, which includes route optimisation, proof of delivery and customer notifications, costs $39 per driver per month, against $49 for OptimoRoute Pro. If you do not need route optimisation, Detrack Pro includes proof of delivery and notifications for $29 per driver per month. Prices checked on 3 November 2026.
OptimoRoute's website lists three plans, charged per driver per month: Lite at $39 ($35.10 billed annually), Pro at $49 ($44.10 billed annually), and Custom, priced by its sales team. Proof of delivery and customer notifications start on the Pro plan. Prices checked on 3 November 2026.
Yes, on its Pro and Custom plans. OptimoRoute's proof of delivery captures photos, notes, e-signatures and barcode scans, with custom forms for more detailed steps. It is not included on the Lite plan. Detrack includes proof of delivery on every plan.
Yes. OptimoRoute's Pickup and Delivery feature plans pickups and deliveries in one optimised route. It is listed on its Custom plan, and its features page labels it as a beta. In Detrack, Special Courier Mode puts the pickup and drop-off addresses in one job under one job number, with proof captured at both ends.
In some areas, yes. OptimoRoute offers driver skills, weekly planning, truck and hazmat routing and multi-day routes, which suit field service and large fleets. Detrack's route optimisation, on the Advanced plan, covers time windows, vehicle capacity, service time, breaks and zones, which is what most daily delivery and courier runs need.
OptimoRoute's FAQ states that it is SOC 2 Type 1 certified. We did not find HIPAA mentioned on its website when we checked on 3 November 2026, so ask OptimoRoute directly if you handle patient information. Detrack has been HIPAA compliant since 2013 and ISO 27001 certified since 2021.
Both charge per driver. Detrack includes unlimited office users, such as dispatchers, admins and managers, on every plan. OptimoRoute's pricing page charges by the number of drivers you plan for and does not list a separate charge for office users.
OptimoRoute's free trial is 30 days, with Pro features and a limit of 250 orders. Detrack's free trial is 14 days of the Advanced plan. Neither asks for a credit card.
We did not find a pre-start vehicle check feature on OptimoRoute's website when we checked on 3 November 2026. Its custom proof of delivery forms attach to each order, not to the vehicle before a run. Detrack Advanced includes pre-start vehicle safety checks.
We did not find an MCP server listed on OptimoRoute's website. Third-party services offer MCP connections that use OptimoRoute's API with your own API key. Detrack includes its own MCP server and Co Driver, an AI chat in the Detrack dashboard, on every plan.
OptimoRoute's website lists customer notifications by email and text message, and we did not find WhatsApp mentioned. Detrack sends customer updates by SMS, WhatsApp and email, with a live tracking link that opens in the browser.
Yes. OptimoRoute sends SMS notifications using text message credits bought from OptimoRoute, priced per text by destination country. Detrack works differently: you connect your own SMS provider, such as Twilio or Vonage, and pay them directly, with no charge from Detrack. Prices checked on 3 November 2026.
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