How To Enable/Disable Additional Fields For Collections
There are many fields within Detrack. This article will provide the steps to enable / disable some of the fields. Steps Click on Settings > Collection. Under the Fields tab, check/uncheck the checkbox for the field/s that you wish to enable/disable under the Enable field (third column) > Save. Note: fields enabled for import will […]
How To Customize Import / Export Headers For Collections
This article is regarding the customization of the headers / fields name in Detrack in tables and forms. Steps Go to Settings > Collection > Fields > Provide the customized name for the related field. Scroll down to the bottom of the page and switch on Use customized headers in forms and tables. Click Save. […]
How To Customize Import / Export Headers For Deliveries
This article is regarding the customization of the headers / fields name in Detrack in tables and forms. Steps Go to Settings > Delivery > Fields > Provide the customized name for the related field. Scroll down to the bottom of the page and switch on Use customized headers in forms and tables. Click Save. […]
How To Set A Default Push Notification URL For All Collections
Webhook PUSH notifications is a HTTP callback, i.e. this feature is for Detrack to POST a notification to the specified Webhook URL whenever there is a status update for the job. This feature is used in the integration process to send information to your downstream third-party applications / systems. Our PUSH notification will be posted […]
How To Use Customized Headers In Forms And Tables
This article is for users to customize the field headers in Detrack for use in tables, forms and CSV / Excel imports / exports. Steps Go to Settings > Delivery > Fields > Provide the customized name for the related field. Scroll down to the bottom of the page and switch on Use customized headers […]
How To Enable/Disable Additional Fields For Deliveries
There are many fields within Detrack. This article will provide the steps to enable / disable some of the fields. Steps Click on Settings > Delivery. Under the Fields tab, check/uncheck the checkbox for the field/s that you wish to enable/disable under the Enable field (third column) > Save. DELIVERY-LEVEL Job Release Time Job Time […]
How To Set A Default Push Notification URL For All Deliveries
Webhook PUSH notifications is a HTTP callback, i.e. this feature is for Detrack to POST a notification to the specified Webhook URL whenever there is a status update for the job. This feature is used in the integration process to send information to your downstream third-party applications / systems. Our PUSH notification will be posted […]
How To Allow Your Sub-User To View The Location Of Your Vehicle On The Map In The Dashboard
This tutorial is regarding the permission for your customer sub-users to view the location of your vehicles on the Map in the dashboard. Setup Navigate to Settings > Vehicle. Switch on Display assigned vehicles to group users. Click Save when done. Thereafter, your sub-user/s will be able to view the location of your vehicle/s that […]
How To Hide The Collection Jobs Tab
In the dashboard, Detrack allow users to create jobs under delivery and collection tabs. The default tabs on the dashboard are shown as per the below screenshot. This hide collection job tab feature is for users solely performing deliveries Steps To display / hide the collection tab, navigate to Settings > Job > Options. Switch […]
How To Customize Proof Of Deliveries (POD)
This article is regarding the customization of the Proof of Delivery (POD) pdf. There are 2 parts to this: Enabling/Disabling and Renaming of Fields PDF Settings Enabling/Disabling and Renaming of Fields Navigate to Settings > Job > Fields. Enable/disable the required headers. Rename the headers (optional). To display/hide the field in the POD pdf, check/uncheck […]
How To Insert Your Terms And Conditions In Your POD PDF
This tutorial will show you the steps to insert your Terms and Conditions in the POD PDF. The Terms and Conditions will appear at the bottom of your POD PDF. Steps Click on the Settings > PDF. Under the PDF Settings section, you may enter your title and text into the Customized title for Terms […]
How To Enable Address Using Your Own Latitude and Longitude
This feature is for users to manually provide the Latitude and Longitude (GPS coordinates) for their drivers to navigate to the correct delivery / collection destination. Steps Navigate to Settings > Job > Fields. Enable Address Latitude and Address Longitude > Save. In the Job Form, provide the latitude and longitude of the job. Driver […]
How To Auto Generate Delivery Order No.
In Detrack, every job must be created with a D.O. No. (reference for your delivery job). This feature is for the systems to automatically generate the D.O. No. for your jobs, instead of manually providing it. The auto generated D.O. No. will start with a pre-fix of DET, e.g. DET13652364. Steps Navigate to Settings > […]
How To Set Timer To Show Jobs On Drivers’ Detrack App At A Certain Time
This Job Release Time is control the release of jobs that are being sent to the Driver App. This feature is used in scenarios where the user has several runs per day for the driver (e.g. AM and PM jobs); and that the jobs are meant to be released in different batches to the driver. […]
How To Show Job Fee on POD PDF
This feature is for users who want their customers to see how much they have paid for the delivery or to facilitate the collection of the job fee from the customers if necessary. The job fee will be shown on Proof Of Delivery (POD) PDF when you have activate the option. Steps Go to Settings […]
How To Print Serial No. Barcode On POD PDF
This article is for inserting the Serial No. Barcode (Code 39) in your POD pdf. Steps Navigate to Settings > Job > Fields. Enable Serial No. > Save. Navigate to Settings > PDF. Check Print serial no. barcode (Code 39) > Save. Driver App Tap on the Camera icon. Tap Scan QR / Barcode. Scan […]
How To Brand Your Dashboard With Your Company Logo
This tutorial is for displaying your logo in the Detrack dashboard. Steps Uploading of Logo Navigate to Settings > Organization > General > Logo. Upload your logo > Save. If the uploaded file is valid, the logo will appear. Displaying of Logo in Dashboard Switch on Display Logo in Dashboard > Save. […]
How To Customize Your Shipping Labels For Deliveries And Collections
Detrack allows you to customize your shipping labels to suit your needs. There are various options that you can switch on for your shipping labels. Below are the available sections for customizing the Shipping Label: Label Size Ship From Address Zone And Routing Code Display Options Order No. and Invoice No. Options Customized Labels Detrack […]
How To Remove Fields From The Job Forms
In your admin dashboard, click on the Settings > Jobs. Under the Fields tab, you can disable fields in Create Delivery/Create Collection job forms if you do not require them. Simply uncheck the checkbox for the field you wish to disable under the Enable field (third column) and click the Save button. Available Fields Job […]
How To Brand Your POD PDF File With Your Company Logo
This tutorial is for displaying your logo in your POD PDF file. Steps Navigate to Settings > Organization > General > Logo to upload your logo. Select your image > Upload. Related Articles How To Set Different Logo On PODs / Shipping Labels And Tracking Widget.
How To Hide Items From Add Delivery / Collection Forms And Proof Of Delivery
This article is regarding the hiding of the Item Details information in the Job Form and the POD pdf. Item Details displayed in Job Form Item Details hidden in Job Form Steps Navigate to Settings > Job > Options. Check Hide items from web form and POD > Save.
