How to Use the Fail Reasons Report

The Fail Reasons Report provides an overview of the various fail job attempts, and breakdown of this information per driver. To customize the Failed Reasons, refer to: How To Customize Non Delivery Reasons How To Customize Non Collection Reasons Note: The data in this Fail Reasons report is a snapshot (“point-in-time”) data. This snapshot data […]

How to Use the Job Summary Report

The Job Summary Report provides a comprehensive overview of your operational efficiency by providing you insights on job statuses and job attempts.. This guide will walk you through how to access and utilize the Job Summary Report effectively. Note: The data in this Job Summary report is a snapshot (“point-in-time”) data. This snapshot data will […]

How To Use The Driver Mileage Report

Driver mileage is an important driver analytics module that can help calculate driver payments as well as track vehicle usage based on distance traveled. The driver mileage in Detrack is based on GPS locations recorded when the driver is active on the app after clicking the Start button. Note: Data points might be missing periodically […]

How To Use Advanced Search For Collections

The Search Criteria form is an advanced search for you to filter and search for your collections. In your admin dashboard, click on the Jobs > Search Jobs option. The Search Criteria in collections allows you to search for collections using the following fields: Detrack Type Type D.O. No. Date Start Date Job Time Time […]

How To Use Advanced Search For Deliveries

The Search Criteria form is an advanced search for you to filter and search for your collections. In your admin dashboard, click on the Jobs > Search Jobs option. The Search Criteria in collections allows you to search for collections using the following fields: Detrack Type Type D.O. No. Date Start Date Job Time Time […]

How To Use Search Jobs To Generate Reports

By using the various search criteria, you can get information such as the number of jobs per driver/vehicle, jobs under a particular job status, jobs for a particular customer (deliveries, collections or both) or jobs created over a period amount of time. The search conditions are: Detrack Job Type (Delivery or Collection) D.O. No. Date […]

How To Use The COD Search

For users who have been using the Cash On Delivery function for their jobs, you will want to be able to find out how much has been collected. To find out how much has been collected over a period of time and under which driver, the COD search feature will be useful. Steps Navigate to […]

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