Real-time 8 Benefits of Delivery Management Software

13 June 2022 |
4 minute read

Streamline your delivery process with the help of our delivery management software. Our platform makes it easy to manage and track your deliveries – from start to finish.

Detrack is smart delivery management software that helps improve your business and reduce costs.

It is always satisfying when your business and e-commerce sales begin to increase. But do you have a solid Delivery Management System? Customer satisfaction and sales will quickly decrease if you do not get your delivery strategy right.

In the holiday season alone, Americans ship around 3 billion packages. Large businesses may have greater capacity to spend money on their systems to manage deliveries, but smaller companies also need a Delivery Management System to meet consumer needs. Read on for everything you need to know about a Delivery Management System for your business.

What is Delivery Management?

Delivery management is when you use logistical processes to transport goods from one location to another in an efficient way. The on-demand economy is growing, and businesses need to plan their deliveries to meet increasing demands. A logistics or delivery manager is usually in charge of this role, but it could be someone else on the team for smaller businesses.

delivery management software

What is a Delivery Management Software?

Delivery management software, also known as DMS, helps optimize an organization. Delivery Management System. It is one of the best tools to meet customer demand and stay in control of delivery processes. DMS manages the delivery life cycle from start to finish on the one platform. There are different types of software available, including app-based solutions that allow you to schedule deliveries and manage jobs.

Benefits of Delivery Management Software

DMS manages all aspects of delivery, allowing you to improve practices, from centralizing your operations to improving communications. Read on for the top eight benefits of a Delivery Management System.

1. Streamline Processes

One of the best delivery practices is to centralize your Delivery Management System. DMS platforms group all aspects of delivery in one place, meaning you can streamline tasks without worrying about task repetition and delays.

Paper document trails of deliveries can end in disaster with a significant risk of human error. DMS reduces this risk and automates manual processes so that staff can focus on other tasks. The result is better visibility, efficiency, control, and oversight of delivery management practices.

2. Better Communication

Don’t worry about getting a hold of delivery workers or dealing with miscommunications. Delivery management software automatically finds the nearest drivers for jobs. This makes it easy for drivers to input remarks or notes for delivery. You can also quickly re-assign drivers and advertise jobs, which reduces time spent tracking down the right person for the job.

Customers can use delivery tracking to follow their orders, making communication more efficient. Feedback from customers will also help improve your system.

3. Higher Customer Retention

Delivery tracking is an important step in leaving customers satisfied. DMS is one of the best ways to provide them a quality delivery service while maintaining professionalism.

With little effort, you can pay more attention to consumers to make sure they feel valued and important. The result? Better customer retention, reviews, and glowing recommendations.

4. Delivery Tracking

Delivery tracking is not just for customers. A DMS allows you to track your driver fleet, and this is essential to keep track of their location. You won’t have to worry about dishonesty from your drivers with these real-time tracking options.

Driver data will help you get a better understanding of your employee’s strengths and weaknesses. You will give more accurate and personal feedback, as data will cover factors such as time and distance travelled for deliveries.

delivery management software

5. Route Optimisation

Many businesses could benefit from improving their route management. Often, drivers travel further than they need to or use inefficient routes due to different delivery locations.

Delivery management software addresses this issue and ensures routes are as efficient as possible. This works by letting you access GPS data on traffic conditions and driver locations,
meaning quicker deliveries.

6. Order Control

A centralized DMS allows you to manage orders better. With an overview of orders and deliveries, you can quickly flag any order delays or other potential issues. Stay on top of scheduling deliveries, driver job assignments, and delivery tracking on one platform instead of multiple platforms or paper trails.

It can get extremely difficult during busy seasons when orders begin to multiply and you do not have a solid Delivery Management System. This can be easily solved with a user-friendly Delivery Management System which allows anyone, regardless of tech expertise, to quickly adapt to improved processes.

7. Save Money and Time

A Delivery Management System is all about saving money and time. Software tools are the best solution to make this possible. You will reduce delivery times, improve delivery efficiency, communication and streamline tasks.

You will also save money, as there is less risk of delays due to human error. Plus, you will have better customer retention, fewer fuel costs, and less dependency on third-party delivery aggregators. Become self-sufficient with your deliveries and be in complete control.

8. Insightful Analytics

One of the top benefits of a DMS is that you receive accurate data that can help improve your business. Learn what areas you need to work on and flag any patterns with delivery delays or other issues. You will have access to driver performance and other delivery information to control delivery management fully. You can also access historical data, which you can refer to during employee feedback or business planning.

The software is also user-friendly and visual, making it easy to understand, regardless of your level of tech know-how. You will have the best understanding of your peak times and seasons, so you anticipate how your delivery needs may change in the future.

The Best Delivery Management System

There are many benefits of a Delivery Management System, but you’ll need to pick the right one for the needs of your business. Not all software is created equally. Look no further than Detrack for the most affordable and efficient delivery management.

It is a revolutionary delivery system that only requires a smartphone and meets all your delivery tracking needs in one place and can be accessed on the go. Interested in learning more? Contact us today to get started on improving your business.

Stay ahead of your competition with a handy email straight to your inbox with the latest posts, updates and industry insights.
This field is for validation purposes and should be left unchanged.

Easily manage your deliveries — start live tracking your fleet and sending instant E-POD today.

Your first driver is free forever.