Last-Mile Carrier Tracking: What Is It & How Does It Work?

05 January 2023 |
6 minute read

In the age of instant gratification, it’s no wonder that customers expect their online orders to be delivered as soon as possible. But what happens when your order is too large or out-of-stock items are included? That’s where last-mile carriers come in.  By using parcel tracking software, you can keep tabs on your package every […]

Detrack is smart delivery management software that helps improve your business and reduce costs.

In the age of instant gratification, it’s no wonder that customers expect their online orders to be delivered as soon as possible. But what happens when your order is too large or out-of-stock items are included? That’s where last-mile carriers come in. 

By using parcel tracking software, you can keep tabs on your package every step of the way – from the time it leaves your door until it arrives at its final destination. Here’s a closer look at last-mile carrier tracking and how it works.

What Exactly Is Last-Mile Carrier Tracking?

Last-mile carrier tracking is a delivery management system that provides visibility and control over the last part of the package’s journey. It allows businesses, retailers, and customers to track their shipments in real-time from origin to destination. 

This technology offers insights into where a shipment is located at any given moment, giving companies more control over their supply chain. Additionally, last-mile carrier tracking can help customers receive their orders faster and more accurately, resulting in a better overall customer experience.

With this technology, companies can also optimize their delivery routes and ensure packages arrive on time, reducing costs associated with late deliveries. Last-mile carrier tracking is an essential part of modern delivery management and can help businesses better manage their supply chain operations. 

Last Mile Tracking Vs. End-To-End Delivery 

Regarding efficient delivery logistics, there are two main tracking options: last-mile tracking and end-to-end delivery. 

Last-mile tracking focuses on the final leg of a package’s journey from its point of origin to its destination. This type of tracking allows companies to get more accurate data about the speed and location of their packages as they make their way to the consumer. 

End-to-end delivery tracking, meanwhile, takes a comprehensive view of the entire delivery journey from start to finish. This type of tracking allows companies to get an overview of how their packages are performing along each step of the supply chain and can be used to identify areas for improvement regarding delivery efficiency.

last-mile carrier tracking

How Does It Work?

Understanding Customers Expectations 

Carrier tracking is a critical part of the last-mile delivery experience for customers, but it’s also often an area rife with problems. Customers have become accustomed to tracking their orders throughout the entire shipment journey. If they are not provided with accurate information at every step, they may question whether or not their order is being handled properly. 

This means that carriers need to be able to provide customers with real-time updates about the status of their orders, as well as visibility into the entire delivery journey – from when it first leaves the warehouse to when it’s in transit and finally when it arrives at its final destination. 

Real-Time Tracking 

Real-Time Tracking of Last Mile Carrier Tracking is an essential technology for businesses that operate in the logistics and transportation industries. It provides a way to track packages and shipments from origin to destination, ensuring accurate delivery information and customer satisfaction. 

By utilizing the latest technologies, such as GPS tracking, barcodes, RFID tags, and other methods, companies can track their shipments in real-time and get timely updates on the status of their packages.

Proof of Delivery

Proof of Delivery (POD) is vital to the last-mile carrier tracking process. It ensures that shipments are delivered on time and to the right recipient. In addition, POD provides reliable evidence to businesses that shipments have been completed. POD uses GPS technology to track deliveries from start to finish, providing accurate delivery information. 

GPS tracking also allows businesses to monitor the progress of their shipments in real-time and make adjustments if needed. Furthermore, POD can create a digital log of all activities related to delivery, from pickup times to return trips.

The Importance Of Last-Mile Carrier Tracking For Your Business

Last-mile carrier tracking is essential to any successful business, as it allows you to provide exceptional customer service and ensure that your deliveries are on time and arrive in the condition they were intended. 

With the help of last-mile tracking, you can minimize delays, monitor shipments in real-time, and reduce the number of lost or damaged products. Moreover, last-mile tracking gives you better visibility into your shipment status and enables you to predict delivery times more accurately. 

This can help improve customer satisfaction and loyalty as they are kept informed on the progress of their orders. Additionally, it provides valuable insights into your supply chain operations so that you can identify areas for improvement and better manage your resources. 

Ultimately, last-mile carrier tracking is a powerful tool that can help you stay ahead of the competition and provide an excellent customer experience. Using it will improve order accuracy, reduce delays, and ensure your customers receive their deliveries promptly. 

last-mile carrier tracking

Why Is Last-Mile Carrier Tracking Important For Customers?

Last-mile carrier tracking is an invaluable tool for customers who need to keep up with the progress of their shipments. This can be especially helpful when dealing with time-sensitive deliveries or large purchases. 

With last-mile carrier tracking, customers can instantly check their shipment’s status and make sure it arrives as expected. This kind of transparency lets customers know that their shipment is in good hands and will arrive safely on time. 

Additionally, customers can use the tracking feature to anticipate when their purchases will arrive so they can plan accordingly. Last-mile carrier tracking also helps customers avoid waiting for deliveries or contacting customer service due to delayed shipments.

The Costs Of Last-Mile Delivery Carrier Tracking

Last-mile delivery has become an increasingly important part of the overall delivery experience for customers. It’s often considered one of the most critical elements in delivering customer satisfaction. 

As a result, companies have invested heavily in last-mile carriers to improve their tracking capabilities and ensure that deliveries are made on time and in quality. However, this increased commitment to last-mile delivery comes at a cost. 

Last-mile carrier tracking is an expensive endeavor and can quickly add up. Companies must consider the cost of hiring drivers, fuel, and other operational expenses along with last-mile delivery.

Most Common Last-Mile Tracking Setups

Sms And Email Notifications

SMS and email notifications allow businesses to communicate effectively with customers, ensuring they’re always kept up-to-date on their orders. This can be especially beneficial for remote deliveries, as it allows businesses to keep customers informed without having to make a physical visit. 

Last-mile tracking setups provide an added layer of security, allowing businesses to track the location of deliveries in real time. This helps ensure that packages arrive on time and to the correct address, reducing the amount of customer dissatisfaction that might otherwise arise from delays or wrong deliveries. 

A Direct Line To The Driver Or Delivery Service

Last-mile tracking is an invaluable tool for both drivers and companies alike. With this technology, companies can provide a direct line of communication to their drivers or delivery service personnel, enabling them to be aware of the package’s exact location at all times. This helps ensure that packages are delivered on time and without any issues. 

Furthermore, it gives companies greater control over the delivery process and can reduce the risk of lost or stolen packages. Additionally, last-mile tracking allows customers to track their packages in real-time, giving them peace of mind when sending a package. 

Proof Of Delivery Tracking  (POD)

POD Last-Mile Tracking Setups are an invaluable tool in eCommerce and logistics, providing visibility into the last stretch of a delivery’s journey. This system allows customers to track their orders from when they leave the warehouse until they reach their doorstep. 

With POD tracking setups, businesses can offer reliable customer service, reduce the risk of lost or damaged packages, and ensure that products are delivered on time.

Live Package Tracking Portal

The live package tracking portal provides real-time updates on your package delivery status. The Last-Mile Tracking Setups allow customers to monitor their packages every step of the way. This process helps improve accuracy, customer satisfaction and service levels and reduce costs associated with missed deliveries or returns. 

Customers can receive automated notifications when a package is delivered, out for delivery, in transit or ready for pickup. They can also view a tracking history of their package and receive immediate updates on any changes in the shipment’s status. The live package tracking portal integrates various order management systems to track packages quickly and accurately.

Conclusion

Last-mile carrier tracking is a process that helps businesses and consumers track their shipments from the moment they leave the warehouse to when they arrive at their final destination. 

By understanding how last-mile carrier tracking works, you can be sure your shipments will always arrive on time and in good condition.

Stay ahead of your competition with a handy email straight to your inbox with the latest posts, updates and industry insights.
This field is for validation purposes and should be left unchanged.

Easily manage your deliveries — start live tracking your fleet and sending instant E-POD today.