Challenges And Solutions To Last Mile Logistics

August 18, 2022

Reading 6 minutes
last mile logistics

Last mile logistics is always the hardest. This is especially true for companies that offer delivery services, as they have to ensure that their products and packages get to their destination safely and on time. 

By understanding the problems that occur during this stage of the delivery process, businesses can develop strategies that improve efficiency and minimize costs. Here are just a few of the most common challenges and solutions for last mile logistics.

What Is Last Mile Logistics?

The “last mile” of logistics refers to the delivery of goods from a transportation hub to the final destination, which is often the customer’s doorstep. The last mile is generally the most costly and logistically challenging part of the journey. 

Traffic congestion is one of the biggest challenges facing last-mile logistics. With more and more people living in urban areas and relying on e-commerce for their shopping needs, the demand for last-mile deliveries is only going to increase.

This increased demand will put even more pressure on already congested city streets and highways. As the challenges of traffic congestion and last mile delivery tracking continue to grow, so too will the need for innovative solutions. 

last mile logistics

Challenges To Last Mile Logistics

Traffic Congestion and Lack Of Parking

One of the major challenges of last-mile logistics is traffic congestion. This is especially a problem in large cities where there are many vehicles on the roads competing for limited space. This can lead to delays in deliveries and frustration for both customers and delivery companies. 

There are a few ways to try to combat this issue. One is to use delivery times that are off-peak for traffic. This can mean delivering early in the morning or later at night. Additionally, some companies are using drones or other automated vehicles to make their last-mile deliveries. This helps to avoid traffic altogether.

Same Day Delivery 

The challenges of same-day delivery are numerous, but perhaps the most significant is the need for speed. This can be a challenge for last-mile logistics companies since they must ensure that their drivers can make timely deliveries without compromising on safety. 

In addition, last mile logistics companies must also have a robust and efficient tracking system in place so that they can monitor the progress of each delivery and ensure that it is made on time. 

Another challenge faced by last-mile logistics companies is the need to maintain a high level of customer service. This is because customers expect their orders to be delivered on time and in perfect condition. 

Logistic Visibility 

The challenges of logistic visibility to last-mile logistics are many and varied. Perhaps the most significant challenge is the lack of standardization in the industry. This means that there is no one-size-fits-all solution for tracking and tracing shipments. 

Each company has its unique system and process, which can make it difficult to compare data and find efficiencies. In addition, the vast majority of last-mile logistics companies are still using manual processes and paper-based systems. 

This makes it difficult to track and manage data in real-time, which is essential for visibility. It also increases the potential for human error.

Scaling Delivery 

The challenges of scaling delivery of last mile logistics are numerous and varied. They include everything from the need for more efficient transportation to the need for more warehouses and distribution centers to accommodate larger volumes of goods. 

In addition, there are challenges related to workforce management, including the need for more drivers and warehouse staff to support a larger operation. 

Finally, there are also challenges related to customer service, including the need to provide more personalized service and faster delivery times. All of these challenges must be addressed for the last mile logistics operation to be successful.

last mile logistics

Tech Solutions To Last Mile Logistics

Delivery Notification Via Text

One potential solution to this problem is delivery notification via text. By sending a text message to customers when their orders are on their way, businesses can provide a more efficient and convenient delivery experience. 

Not only will customers be able to track their orders in real-time, but they will also be alerted as soon as their items have been delivered. While delivery notification via text is not a silver bullet solution to all of the challenges associated with last mile logistics, it can certainly help to improve the customer experience. 

In a world where convenience is key, anything that makes the delivery process more efficient is sure to be appreciated by customers.

Tracking Multiple Drivers And Fleets 

This allows businesses to manage their deliveries more efficiently and ensure that products are delivered on time. 

Using a GPS tracking system, businesses can monitor the location of their drivers and vehicles in real-time. This allows them to dispatch the closest driver to a customer’s location, which saves time and money. GPS tracking also allows businesses to see how their drivers are performing.

This data can be used to improve routes and optimize delivery times. Overall, tracking multiple drivers and fleets is the best solution for last-mile logistics. GPS tracking provides businesses with the ability to save time and money, while also improving customer satisfaction.


E-Pod is a solution to last mile logistics for businesses and organizations of all sizes. It is an on-demand, electric vehicle that can be used to deliver goods or transport people. 

E-Pod is easy to operate, making it an ideal solution for businesses looking to reduce their environmental impact or improve their sustainability. It can be used for a variety of applications, including last-mile delivery, on-campus transportation, and event shuttle service. It is an affordable and convenient solution that can help businesses improve their operations and bottom line.

Route Optimization For Multi-Stop

Optimizing the route and using a multi-stop solution, can help to save time and money while ensuring that deliveries are made in a timely and efficient manner. The benefits of route optimization for multi-stop delivery are many and varied. 

Perhaps the most significant advantages are the increased efficiency and productivity that can be gained from using this method of delivery. 

In addition, businesses can save money by reducing the number of vehicles on the road and the amount of fuel consumed. There are several different software programs available to help with route optimization for multi-stop delivery. 

By inputting the addresses of each stop, the software can calculate the most efficient route to take. This means that businesses can save time and money by using this method of delivery, while still ensuring that their products are delivered in a timely and efficient manner.

last mile logistics

Delivery Rescheduling 

One solution that has been gaining traction in recent years is delivery rescheduling or flexible deliveries. With delivery rescheduling, instead of delivering a package on a set day and time, the delivery company will work with the customer to find a time that is more convenient for them. 

This can be especially helpful for customers who are not home during the day or who have unpredictable schedules. There are a few different ways that delivery rescheduling can be implemented. 

One is for the customer to choose a window of time during which they would like their package delivered. The delivery company will then work within that window to find the best time to deliver the package.

Returns Processing

The process of returns processing is a critical part of any business, but it is especially important in the world of last mile logistics. In order to ensure that your customers are happy and that you are able to keep your business running smoothly, it is important to have a returns processing solution in place.

There are a few different options available when it comes to returns processing, and the best solution for your business will depend on a number of factors. One of the most important things to consider is the volume of returns that you typically receive. 

If you only receive a few returns each month, then you may not need a very sophisticated or expensive solution. 

However, if you receive a large number of returns each month, then you will need a more robust solution that can handle the volume. Another important factor to consider is the type of products that you sell. If you sell perishable items, then you will need a solution that can handle the return of those items quickly and efficiently. 

Gain last mile visibility with Detrack

Last-mile logistics refers to the last few miles of a shipment that must be carried by a human being. 

From the moment a product leaves the factory, it must travel through the supply chain in order to reach its final destination. This journey can take several days, depending on the type of cargo and its location. The last mile is typically the most challenging part of any supply chain. 

It requires a large amount of time and coordination between all of the involved parties. The impact of last-mile logistics on companies can be significant. It can result in lost shipments, delays in delivery, damaged or missing products, and increased costs due to increased transportation expenses. 

To combat this problem, companies must take several steps to improve their last-mile logistics process. They can start by investing in automated technologies to reduce costs and improve efficiency.

One such technology is Detrack. With Detrack you can keep track of your deliveries, optimize your route, and more. Create an account and try Detrack today!



Rachelle Regua

You might also enjoy these related posts

Stay ahead of your competition with a handy email straight to your inbox with the latest posts, updates and industry insights.

Detrack is smart delivery management software that helps improve your business and reduce costs.