Real-Time Delivery Tracking: Improving Productivity & Reducing CostsFreda Tan
Real-time delivery tracking has revolutionized transportation in Australia. It allows organizations to fine-tune their fleet activities on the go. If you are looking for a quick and simple way to make massive improvements, in terms of efficiency and customer service, a system that offers same-day delivery tracking should be the first option you investigate.
How same day delivery tracking can help your business
Whether your fleet is making deliveries within a small urban area, across Australia or worldwide, accurate delivery tracking will help you to provide a better service and operate more efficiently in all conditions according to The European Business Review.
Reducing delays and detention fees
You could minimize detention fees by knowing the exact location of every truck in your fleet. This helps to effectively to anticipate potential delays at any pickup and drop off points. You can quickly reschedule deliveries in the case of unavoidable delays to reduce detention fees.
Minimising disruption to drivers on the road
By viewing the position of every vehicle in your fleet with dispatch software with features such as Live Map View, you don’t need to keep checking in with your drivers to see where they are. Now able to focus on the job at hand, your drivers will make fewer mistakes and complete their deliveries faster.
Providing customers with real-time updates
It’s also easier to keep your customers happy when you can provide them with real-time information about of their deliveries. A same-day delivery tracking app allows for this as well as reduces the workload of your customer service agents at the same time.
Utilising your carrying capacity to the full
Reassigning jobs becomes a simple task when you know exactly where all your trucks every time. Being able to see each driver’s schedule also means you can fully utilise your fleets’ capacity.
Avoiding problems on the road
Use traffic alerts to reroute your trucks easily on systems like Detrack to ensure deliveries are completed on time. By doing so, you would not need to inform your customers of an unexpected delay.
Allowing customers and business partners to check the status of their own deliveries
A fully-featured same-day delivery tracking system can be used to assign limited access to customers and delivery partners, enabling them to see where their deliveries are from a mobile app on their phone. Allowing everybody access to see exactly where their consignment is at any moment in time, increases customer satisfaction. See your ratings soar and working relations with other logistics companies significantly improve.
Guiding drivers to their destination
A same-day delivery tracking app that includes voice-guided navigation functionality can help to ensure that drivers are able to find even the most remote of addresses without issue.
Enjoy Detrack today
Whether you’re looking for a same-day delivery tracking app that works globally or one that is ideal for local concerns, Detrack is the perfect solution for your organization. So, download our app on the App Store (iOS) or Google Play (Android) to test our solution out today.