Absolutely! With Detrack, your customers can enjoy real-time delivery tracking. Our Tap To Track feature allows customers to witness their deliveries coming to them live on a map, right down to the second. They can easily track and trace their deliveries in real-time via a custom tracking link, updating the delivery status at every journey step. 

For more information on Tap To Track, check out our tutorial here.

Getting started with Detrack is a breeze! You can have it running across your entire fleet of vehicles today. Just follow these simple steps:

1. Download the Detrack app from the App Store or Google Play.
2. Create an account.
3. Add your devices and deliveries.

It’s as simple as that! Here’s a more detailed guide on getting started with Detrack.

Book a demo/onboarding session

Yes, you can! Detrack includes a Smart Sort feature, ensuring that the nearest jobs always appear at the top of your driver’s list. Suppose you require more advanced route planning and optimization, such as auto-assignment, considering factors like capacity, load, time windows, and more. 

In that case, you can optimize your routes using Detrack Routing, which seamlessly integrates with Detrack at an additional price. 

Check out our tutorial to learn more.

Detrack is designed to be user-friendly and save you the hassle of integrating various systems to start tracking your deliveries. You can easily add your deliveries using our web forms or import your manifest file in CSV or Excel without integrating. 

However, for those seeking more automation, you can integrate your system with Detrack Connect, via our Application Programming Interface (API). If you need assistance with systems integration, please don’t hesitate to contact us at support@detrack.com.

Our API is designed to seamlessly feed job statuses back to different customers’ systems, making it perfect for third-party logistics service providers (3PLs). This capability lets your customers receive real-time delivery updates within their systems, giving you a competitive edge in the industry. Many of our 3PL partners have even won contracts thanks to this feature.

Check out these articles to know more.

Provided that you set it up, you’ll receive instant email and/or text notifications as soon as a delivery is completed, whether it’s successful or not. Additionally, you can view live delivery updates on the deliveries screen, with color-coded indicators to reflect the delivery status. There is no need to refresh – it updates automatically.

We offer multiple payment options for your convenience. You can pay with PayPal or use all major debit and credit cards, including Amex. Additionally, we accept telegraphic transfers for invoices over USD 1000.

Absolutely! Many of our clients use Detrack for Proof of Service. Our app can capture important details such as 

1. Arrival time, 
2. Multiple photos for proof of work completed
3. Customer’s signature upon job completion

All this information is reflected in the Proof of Delivery (POD), which you can use for invoicing your customers.

Here’s how you can add POD information to your photos.