Control isn’t just nice to have — it’s essential. Without it, delays happen, customers get frustrated, and operations spiral into chaos.
Enter Detrack — the delivery management software that puts you firmly in the driver’s seat. Detrack lets you control almost every aspect of your delivery operations from the first mile to the last. (And honestly, it might even make you wonder how you ever managed without it.)
1. Vehicle Management: Know Where Every Vehicle Is — Instantly
Managing a fleet without real-time visibility is like trying to drive blindfolded.
With Detrack’s live vehicle tracking, you can:
- See the exact location of every vehicle on a real-time map.
- Monitor when vehicles start and end their trips.
No more guessing. No more endless driver calls. You stay in full control from your dashboard.
Bonus: Historical tracking allows you to replay vehicle routes — perfect for analyzing efficiency or resolving customer disputes.
2. Driver Management: Empower Your Team with Smart Tools
Your drivers are the heartbeat of your operation. Detrack helps you manage them smartly:
- Assign jobs based on zones.
- Track driver performance — including delivery times and success rates.
- Communicate easily with built-in chat and push notifications.
Want to ensure compliance? Detrack also supports mandatory checklists (like vehicle inspections) that drivers must complete before starting their route.
This level of control makes it easy to maintain professionalism, safety, and service standards across your entire team.
3. Order Management: From Dispatch to Delivery, Every Step Matters
With Detrack, you don’t just manage deliveries — you orchestrate them.
You can:
- Create, assign, and dispatch orders in just a few clicks.
- View the real-time status of every order: pending, in progress, completed, or failed.
- Set delivery priorities for urgent shipments.
The powerful job board gives you total visibility into every order’s journey.
If something goes wrong, you’ll know about it instantly — and can act quickly to solve it.
4. Proof of Delivery (POD): Instant Confirmation, Happy Customers
Paper-based proof of delivery? That’s yesterday’s news.
Detrack offers electronic PODs that you can fully control and customize:
- Capture signatures, photos, timestamps, and geo-coordinates.
- Personalize the POD with some of your preferred job fields and labels, and add your logo.
- Send emails or SMS notifications to customers with a POD attachment when a delivery is completed.
No more missing documents. No more disputes. With Detrack, proof is collected, stored, and sent automatically — ensuring transparency every step of the way.
5. Customer Communication: Keep Everyone Informed, Automatically
Today’s customers expect updates — lots of them.
Detrack helps you keep customers informed without lifting a finger:
- Automatic notifications based on job triggers such as job assignment, en route, arrived at location and job completion.
- Live tracking links with ETAs so customers can see where their delivery is, in real time.
- Customizable SMS/Email messaging templates to match your brand’s voice and tone.
Better communication = fewer customer calls = happier customers and less stress for your team.
Fun fact: Businesses that offer real-time tracking experience up to 50% fewer “where is my order?” calls (Source: Conveyco, 2023).
6. Route Planning and Optimization: Smarter, Faster Deliveries
Delivering 50 stops a day? 100? More?
You can’t leave route planning to chance.
Detrack’s route planning tool helps you:
- Plan the most optimized job sequence.
- Minimize driving distances and reduce fuel costs.
- Reorder stops before sending a route to a driver.
With this, you gain full control and flexibility over your routes—while still benefiting from powerful automation.
7. Customization Options: Tailor the System to Your Business
No two businesses operate exactly the same way — and Detrack gets that.
You have full control over:
- Customized Field Names for jobs, vehicles, drivers, or customers.
- Custom forms and checklists.
- Personalized branding — put your logo front and center on tracking pages, notifications, and more.
Whether you’re running a courier service, a food delivery business, or a medical logistics operation, Detrack molds itself to your workflow — not the other way around.
8. Reporting and Analytics: Turn Data Into Decisions
With Detrack, you’re not just collecting data — you’re putting it to work.
You control which reports you generate, including:
- Delivery success rates
- Driver and vehicle performance
- Daily summary report that includes late reports, distance and COD reports too
- Job Summary
- Driver mileage
- Failed reasons report
Powerful, exportable reports allow you to:
- Identify bottlenecks.
- Recognize high-performing drivers.
- Make informed decisions to improve service levels.
Data-driven control leads to real improvements — not just gut feelings.
9. Third-Party Integrations: Expand Your Power Even Further
Want to connect Detrack with your other tools? No problem.
Detrack offers integrations with:
- Order management platforms (like Shopify and WooCommerce)
- Accounting software (like QuickBooks)
- SMS gateways (like Twilio and Vonage)
- API and webhook options for complete customization
This gives you control across your entire tech stack — enabling true end-to-end delivery management.
10. Access and Permissions: Manage Who Sees What
Not everyone in your organization needs access to every piece of data.
With Detrack, you control:
- User roles (Admin, Dispatcher, Driver, etc.)
- Access permissions by module.
- Data visibility restrictions.
This keeps sensitive information secure while ensuring that each team member has the tools they need to do their job — and nothing more.
Why This Level of Control Matters
It’s simple:
Control = consistency. Consistency = better service. Better service = business growth.
With Detrack’s comprehensive control:
✅ You eliminate guesswork.
✅ You standardize processes.
✅ You speed up operations.
✅ You impress customers.
✅ You boost your bottom line.
In short: Detrack doesn’t just make deliveries easier.
Ready to Take Control?
If you’re tired of juggling spreadsheets, fielding constant customer calls, or losing visibility once vehicles leave your depot, it’s time to make a change.
Detrack gives you the power to control almost everything — and that control leads directly to faster, smoother, more profitable operations.
Ready to see what total control looks like?
Book a Demo and experience the Detrack difference today.
