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Surpassing Customer’s Expectations in the Last Mile during Covid-19 with Detrack

Written by

Kristin Harris

General Manager

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Recorded for Home Delivery Asia 2020, this video is as entertaining as it is educational. Gabby takes you through the range of ways that Detrack can support your business’ transition to a post-covid world. Featuring sign-on-glass, contactless delivery, and more than one TikTok style skit, this how-to video truly has it all.

Why Choose Detrack?

Learn how your business can benefit from Detrack.

Affordable SaaS Pricing

Pay per vehicle, not per job—keeping costs low and predictable for your business.

Quick and Easy Onboarding

Get started in no time with a platform designed for fast implementation and minimal training.

Comprehensive Features

Access a robust set of tools designed to handle all aspects of delivery management seamlessly.

Always-On Support

Enjoy 24/5 live chat support, ensuring help is always available when you need it.

Highly Configurable

Tailor the platform to your unique business needs with advanced customization options.

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Detrack Key Features

Features Built to Streamline Your Deliveries

Electronic Proof of Delivery (e-POD)

Eliminate the hassle of paper forms and reduce delivery disputes with e-PODs that are stored securely in the cloud. Delivery proof can be easily captured via the Detrack driver app.

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Live Tracking

Get real-time delivery updates for better control of your fleet. Customers can also track their delivery progress in real time with a map-based tracking page.

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Customer Notifications

Keep customers informed with timely updates. Enhance your customer experience while reducing missed deliveries.

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Route Planning

Optimize delivery routes to save time, fuel, and operational costs.

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Fleet Management & Dispatch

Streamline fleet operations with live vehicle tracking & efficient job assignment. Automate recurring jobs and save time on manual entry.

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Vehicle Safety Check

Keep your fleet safe & compliant with regular vehicle checks, done seamlessly through the driver app.

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Reports & Analytics

Gain valuable insights on your delivery performance and make better operational decisions.

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Integrations

Connect seamlessly with your systems to streamline & automate your workflows.

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Rate Cards

Configure your pricing based on rules such as such as weight, quantity, item type, location and more.

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Companies around the world love using Detrack

"We love the advanced tier so far. The vehicle checklist has definitely been an asset to us as we want to maintain our fleet and hold our drivers accountable. We love the GPS too, as it shows us which drivers are not on route."
Samantha Blevin
Samantha BlevinUSA, Monsieur Touton Selection
"Detrack provides a user-friendly interface that makes it easier to track deliveries, which in turn increases our client satisfaction. Would definitely recommend this product to others."
Muhammad Abdullah
Muhammad AbdullahUSA, Marley Spoon
"Very satisfied with the software and level of support. Allows me to schedule customer pickup requests and for my contractor to then schedule these with their drivers."
David Bush
David BushAustralia, Battery Rescue
"Any issues I’ve put across are all marvelously and swiftly resolved! This gives my company a competitive edge in the market."
Mei Lin Ker
Mei Lin KerSingapore, Kerry Logistics

Written by

Picture of Kristin Harris

Kristin Harris

General Manager

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