Hi there,
It all started with a story of a failed Valentines’ Day and how the lack of real-time customer delivery tracking sparked off our founders’ mission to empower all businesses with the latest technology, no matter where they are, to be able to provide the perfect last mile delivery experience to all their customers.
It has been a very good journey of four years since and we thank you for being a big part of it.
Helping you impress your customers at the last mile is at the core of what we do and we would like to end 2017 with a recap of two of our best features designed specifically to make impressing your customers easy.
Tap To Track enables each of your recipient to simply tap on a link and enjoy the “Uber-like” experience of seeing their delivery come to them with the ETA countdown, live on a map, without the hassles of having to download any mobile app.
Integrated seamlessly into the unique experience of Tap To Track, is the natural switch to collect feedback from your customer when the tracked job has been completed. Your customers can be auto-prompted to give you ratings for their deliveries and you can export these ratings or the option to send them to your customer support.
You can watch this video by our product ambassador, Gabby to learn more. And you can learn how to set this up right here.
We promise 2018 is going to be very exciting one starting with the release of the world’s first geocoding artificial intelligence to solve the world’s problem of delivery addresses that cannot be geocoded.
Finally, we would like to wish you and your families a Merry Christmas and a wonderful 2018!
Cheers,
Team Detrack
