Product

Issue 32 – Deliver an experience, UBER style

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Kristin Harris

General Manager

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Hi there,

Amazon has just hit the shores of Asia Pacific, and this is only the beginning.

The ability to retain your customers’ loyalty will now be put to the test. For E-commerce Retailers, the only physical touchpoint still remains in the last mile delivery, where it will determine the last impression your customers will have of you.

Impress your customers where it matters most.

Detrack believes in powering every company to create that perfect last mile customer delivery experience. And in line with this, we offer you Tap To Track (beta)!

Tap To Track offers you the ability to provide the ‘Uber-style’ experience of letting your customer watch their delivery come to them LIVE, with an ETA, by simply tapping on an URL on their mobile. It is easy, seamless and most importantly, there is no need for your customers to go through the hassle of downloading any app to do this.

Watch the new Tap To Track feature in action now.

Tap To Track is just the icing on the cake to Detrack’s comprehensive suite of features that allows you to personalize that perfect last mile customer delivery experience, anywhere in the world.

We are having a short 2 weeks beta for Tap To Track before releasing it to all our users. If you will like to hop on the beta program, just drop us a note at info@detrack.com. Limited vacancies available!

Cheers,
Team Detrack

Why Choose Detrack?

Learn how your business can benefit from Detrack.

Affordable SaaS Pricing

Pay per vehicle, not per job—keeping costs low and predictable for your business.

Quick and Easy Onboarding

Get started in no time with a platform designed for fast implementation and minimal training.

Comprehensive Features

Access a robust set of tools designed to handle all aspects of delivery management seamlessly.

Always-On Support

Enjoy 24/5 live chat support, ensuring help is always available when you need it.

Highly Configurable

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Detrack Key Features

Features Built to Streamline Your Deliveries

Electronic Proof of Delivery (e-POD)

Eliminate the hassle of paper forms and reduce delivery disputes with e-PODs that are stored securely in the cloud. Delivery proof can be easily captured via the Detrack driver app.

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Live Tracking

Get real-time delivery updates for better control of your fleet. Customers can also track their delivery progress in real time with a map-based tracking page.

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Customer Notifications

Keep customers informed with timely updates. Enhance your customer experience while reducing missed deliveries.

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Route Planning

Optimize delivery routes to save time, fuel, and operational costs.

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Fleet Management & Dispatch

Streamline fleet operations with live vehicle tracking & efficient job assignment.

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Vehicle Safety Check

Keep your fleet safe & compliant with regular vehicle checks, done seamlessly through the driver app.

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Reports & Analytics

Gain valuable insights on your delivery performance and make better operational decisions.

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Integrations

Connect seamlessly with your systems to streamline & automate your workflows.

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Written by

Picture of Kristin Harris

Kristin Harris

General Manager

Share this

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