How To Enable Two Factor Authentication (2FA) For Your Account

The Two Factor Authentication (2FA) is a security process in which you must provide an additional verification prior to logging into your account. This alternative authentication process involves the use of either Authy or Google Authenticator App to generate a token after entering your email and password. Kindly note that this setup is on a […]

How To Disable Two Factor Authentication (2FA) For Your Account

The Two Factor Authentication (2FA) is a security process in which you must provide an alternate factor to verify yourself, prior to logging into your account. There are 2 methods to disable the 2FA, and this tutorial will show you the steps to do so. Method 1: Through Dashboard Navigate to Account > Two Factor […]

How To Log Into Your Account After Enabling Two Factor Authentication (2FA)

The Two Factor Authentication (2FA) is a security process in which you must provide an alternate factor to verify yourself, prior to logging into your account. Steps to log into your Detrack account after enabling the 2FA. Navigate to https://app.detrack.com/dashboard/#/login Enter your email and password. Click Sign In. A screen will appear for you to […]

Change / Delete Owner Account

The change / deletion of Detrack account can only be handled through our technical team. This article is regarding the verification steps to change / delete the email of the owner account. Steps Navigate to Users Create a sub-user account for support@detrack.com. (We will delete this sub-user account after the change.) Drop us an email […]

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