Partners

MachShip

Trusted by leading logistics providers and businesses that ship at scale​ across Australia and New Zealand. 

Manage freight and local deliveries all in one place

MachShip simplifies freight for logistics teams by connecting complex carrier networks into a single source of truth. Our customers manage their MachShip carrier freight and Detrack local deliveries through one platform – a winning combination for organisations delivering across Australia and New Zealand.

Your single source of truth

Quote, book, track and reconcile freight from multiple carrier networks. Ideal for freight brokers, 3PLs, and businesses that deliver at scale.

Local experts and seamless set-up

Get started with hands-on, local support. The MachShip integration with Detrack is pre-built integration managed by MachShip’s expert team. 

Reduce manual and repeat tasks

Automate job creation, tracking updates and proof of delivery. Remove the need to manually copy data across multiple systems and reduce repetitive tasks.

Full visibility and control

Track every delivery from booking through to live tracking and proof of delivery. Send accurate, branded updates and reduce “where’s my order” calls.

Optimised routes for greater capacity

Generate optimal routes for your entire fleet in just a few clicks. Our smart routing tools make it easy to ensure drivers complete more jobs in less time. 

Real results with Jaybel Office Choice

Jaybel Office Choice replaced paper-based processes with real-time tracking and optimised routes by integrating Detrack with MachShip. The results: increased delivery capacity, fewer customer queries, and a streamlined dispatch operation that scales with their business.

“Integrating Detrack with MachShip has been a game changer for our operations,” says Mark Crotty, General Manager. “We’ve improved communication with our customers, reduced overheads, and increased the daily delivery capacity of our fleet.”

Field mapping between MachShip and Detrack

From MachShip to Detrack

MachShip syncs the following consignment information with Detrack:

From Detrack to MachShip

As your deliveries progress, Detrack sends updates back to MachShip:

Ready to get connected?

Integrate MachShip with Detrack to automate workflows, boost capacity, and deliver a better customer experience. Get in touch today. 

Frequently
asked questions

What is MachShip?

MachShip is a cloud-based freight management platform that simplifies shipping operations for logistics teams across Australia and New Zealand. Built by transport and software experts, MachShip connects 500+ carrier networks into one platform, helping freight brokers, 3PLs, and logistics teams quote, book, track, and reconcile freight with ease. The platform replaces manual systems with automated workflows and provides a single source of truth for managing freight from carrier selection through to invoice reconciliation.

Who uses MachShip?

MachShip serves freight brokers, third-party logistics providers (3PLs), logistics teams, and businesses shipping freight across retail, e-commerce, manufacturing, and wholesale supply chains throughout Australia and New Zealand.

What are the benefits of integrating MachShip with Detrack?

The MachShip-Detrack integration provides end-to-end visibility from freight booking through to final delivery, automated job creation and proof of delivery syncing, optimized route planning with real-time data for greater delivery capacity, branded customer notifications that reduce “where’s my order” inquiries, and streamlined dispatch and reconciliation to reduce admin overhead. Customers can manage both carrier freight (500+ carriers) and local deliveries through one unified platform.

How quickly can I set up the MachShip-Detrack integration?

Setup is fast and straightforward. The integration is pre-built and managed by MachShip’s integrations team, with live data syncing in real time via API. Both companies provide responsive local support across Australia and New Zealand to ensure smooth onboarding.

What data syncs from MachShip to Detrack?

MachShip pushes carrier and service type information, estimated arrival times (ETA), item and package data including quantities, dimensions and weights, tracking and consignment numbers, delivery instructions and notes, and customer contact information for delivery notifications.

What data syncs from Detrack to MachShip?

Detrack sends real-time delivery status updates (out for delivery, delivered, failed, returned), proof of delivery (POD) data with timestamps and photos, driver and route completion details, and exception or delay notifications back to MachShip.

How often does data sync between MachShip and Detrack?

Data syncs in near real time. Status updates and proof of delivery events are typically pushed from Detrack to MachShip within minutes of completion. No manual refresh is required, the systems communicate automatically as events occur.

What information is mapped between MachShip and Detrack?

The integration maps shipment details including consignment numbers, sender and receiver information (names, addresses, contact numbers), carrier and service type codes, customer reference and order numbers, item data (quantities, weights, dimensions), delivery instructions and ETAs. It also syncs tracking and delivery updates including delivery status and timestamps, proof of delivery (signature, photo, GPS location), driver and vehicle ID, and exception reason codes.

Does MachShip offer local support?

Yes, MachShip provides hands-on support and responsive integration assistance across Australia and New Zealand, ensuring customers receive help when and where they need it.

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