Product

August 2025 product updates – smarter automation, better delegation

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Rachelle Regua

Content Specialist

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The team at Detrack has been working hard to bring you all-new features and small but mighty improvements. Appoint trusted team members as Super Admins, remove repetitive tasks with global route settings, and streamline work with the all-new recurring job functionality. Make sure you make the most of these updates.

Geofencing


When assigning jobs for drivers who cover specific territories, you can now draw geofence areas on the map and link them to specific vehicles. Jobs are automatically assigned to the correct zone based on their coordinates.

Why it matters:

  • Simplified driver management
  • Drivers are only allocated jobs within their designated zones
  • Faster deliveries in familiar regions

Global Route Settings 

Global Route Settings 


You can now set and forget your route parameters. With Global Route Settings, details like time windows, depots, and service times can be defined for both single and multiple routes at a user level. 

Why it matters:

  • Avoid repetitive and time-consuming data entry tasks
  • Every route follows the same company standards
  • Fewer mistakes from inconsistent inputs

Recurring Jobs 

Recurring Jobs 


You no longer need to manually cut and paste details for repeat jobs that happen at the same time and for the same customer or locations. With Recurring Jobs, you can:

  • Create jobs daily, weekly, monthly, or yearly
  • Assign them to the same driver or group
  • Use an existing job as a template or build from scratch

Why it matters:

  • Zero missed jobs due to oversight
  • Save time and reduce human error
  • Predictable schedules for drivers

Other features worth discovering 

Super admins

If you’re the owner of your Detrack account and need to delegate tasks to trusted team members, you can now appoint Super Admins. It means that you can delegate more tasks to team members and remain in control of the account as the owner. 

These trusted team members can:

  • Add or manage users, and assign them to the right groups.
  • Set up job preferences and driver app rules, and customise PODs.
  • Turn on integrations like creating jobs in Xero or sending updates through Twilio.
  • Check detailed activity logs for job transfers, imports, deletions, and SMS history.

Customised dropdowns for job creation 

When one person types “Express” and another enters “EXP”, manual entries can create inconsistent data. With the new custom dropdowns, Owners and Super Admins can create standardised naming conventions for job types like Urgent, Normal, Express, temperature settings like Frozen, Chilled, Ambient, time windows like 09:00–12:00, and zones like North or East. 

Sort by job sequence and time

Now you can sort jobs in your route plan by sequence or job time, letting dispatchers confirm the order at a glance and making it easier to update drivers and customers while spotting errors or inconsistencies in seconds.

Have you tried these features?

Routing for Managers with Groups

Before, only top-level users could plan routes, leaving regional or group managers waiting on HQ. Now managers assigned to specific groups can plan routes for their jobs with no central approval needed, eliminating delays and letting each department or territory manage routes for faster planning and smoother operations.

Rate Cards

For third party logistics providers, managing pricing in a spreadsheet means endless rows, formulas, copy-paste sessions, and manually applying rates to every invoice. With Rate Cards, you can set pricing rules directly in Detrack, apply them to multiple jobs in seconds, and skip the spreadsheet entirely. 

Search for jobs by company name 

Instead of guessing the job number or address, on the Jobs page you can now enter the company name into the search bar and get the result instantly. This means faster lookups for support and operations teams, eliminating time wasted hunting down details while keeping customer conversations smooth and efficient.

Integrations

Connect Detrack with your existing systems like Shopify, Xero, Machship, Frameworks, QuickBooks, and more to automate job creation and eliminate manual data entry. Whether you connect through a native integration, our Open API, or platforms like Zapier, you can streamline workflows and keep all your business tools talking to each other. 

Get started

This August release provides more control, less manual work, and smoother operations. Existing customers on an Advanced subscription can access all these features today. Or, if you’re thinking about trying Detrack for the first time, sign up for a free trial or book a demo with your local expert. 

Why Choose Detrack?

Learn how your business can benefit from Detrack.

Affordable SaaS Pricing

Pay per vehicle, not per job—keeping costs low and predictable for your business.

Quick and Easy Onboarding

Get started in no time with a platform designed for fast implementation and minimal training.

Comprehensive Features

Access a robust set of tools designed to handle all aspects of delivery management seamlessly.

Always-On Support

Enjoy 24/5 live chat support, ensuring help is always available when you need it.

Highly Configurable

Tailor the platform to your unique business needs with advanced customization options.

*No credit card required

Detrack Key Features

Features Built to Streamline Your Deliveries

Electronic Proof of Delivery (e-POD)

Eliminate the hassle of paper forms and reduce delivery disputes with e-PODs that are stored securely in the cloud. Delivery proof can be easily captured via the Detrack driver app.

Learn More ›
Live Tracking

Get real-time delivery updates for better control of your fleet. Customers can also track their delivery progress in real time with a map-based tracking page.

Learn More ›
Customer Notifications

Keep customers informed with timely updates. Enhance your customer experience while reducing missed deliveries.

Learn More ›
Route Planning

Optimize delivery routes to save time, fuel, and operational costs.

Learn More ›
Fleet Management & Dispatch

Streamline fleet operations with live vehicle tracking & efficient job assignment. Automate recurring jobs and save time on manual entry.

Learn More ›
Vehicle Safety Check

Keep your fleet safe & compliant with regular vehicle checks, done seamlessly through the driver app.

Learn More ›
Reports & Analytics

Gain valuable insights on your delivery performance and make better operational decisions.

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Integrations

Connect seamlessly with your systems to streamline & automate your workflows.

Learn More ›
Rate Cards

Configure your pricing based on rules such as such as weight, quantity, item type, location and more.

Learn More ›
*No credit card required

Companies around the world love using Detrack

Written by

Picture of Rachelle Regua

Rachelle Regua

Content Specialist

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