How To Replace Existing Driver’s Detrack ID With New ID

Users may need to replace an existing driver’s Detrack ID with a new driver’s Detrack ID for various reasons (e.g., driver is no longer with the company, or a temporary driver is doing the delivery).

To replace an existing Detrack ID with a new one, the new driver is required to download the Detrack app to generate a new ID. Send this newly generated ID to the admin for him/her to replace the existing Detrack ID.

Steps

  1. On the dashboard, click on Vehicles tab.
  1. Click on the vehicle that needs to be replaced.
  1. Remove the old Detrack ID by deleting it.
  1. Enter the new driver’s Detrack ID in the Detrack ID field. Click Save.