Medical and Pharmaceutical Companies Rely on Detrack
When you’ve got high value and sensitive goods on board, you need to know the right certifications (HIPAA and ISO27001) are keeping them safe. Use Detrack to capture detailed proof of delivery, including time, geo-tag, signature and multiple photo proofs. With full last mile visibility you’ll keep your customers in the loop and prevent expensive failed deliveries. Take advantage of Detrack in your own team or with subcontractors, and ensure a consistent level of service at all times.
Or sign up now.
Certifications you can trust
Detrack is HIPAA and ISO27001 certified to keep your valuable, sensitive goods—and your private data—safe at all times.
Reliable Proof of Delivery
Capture detailed proof of delivery instantly, and send it to your customers automatically. You’ll communicate better, and save time and money too.
Automatic Customer Notifications
Reduce failed deliveries with automatic customer notifications. Send your customers accurate ETAs so you don’t miss another delivery.
Detrack works very well for us, it really improves our customer satisfaction for our deliveries which is a very important part of our business. Thank you for a great system.
Why Choose Detrack?
With over 260 million proof of deliveries captured, businesses trust Detrack’s Delivery Management Software. Detrack is focused on the things that make a real difference to you and your customers: efficient live vehicle tracking and electronic proof of delivery (E-POD), made accessible through our Android / iOS app. And it’s really easy to get started.
Download The App
Available for iOS and Android, the Detrack app is all you need to get started
Add Your Vehicle and Deliveries
So you can begin to manage jobs through your dashboard.
Explore Detrack’s wide range of features and start delivering smoothly.
Save Time While Increasing Customer Satisfaction
Use Tap-to-track and customer notifications to keep customers informed throughout the process, and stop your customer service reps from hearing ‘where is my delivery!?’
Learn What Customers Really Think
Want to know how customers feel about your service? Use Detrack to find out. Ask for customer feedback once delivery is completed and understand the areas where your business can improve.
Eliminate Failed Deliveries
Failed deliveries are expensive. Use Detrack to send pre-delivery notifications to customers at key milestones, and make sure that they’re ready to receive their delivery.
Integrate with Shopify and Woocommerce
It’s simple and intuitive to link your Detrack account to your online store. Reduce human error and save admin time by having delivery info automatically put in Detrack’s system.
Retrieve E-PODs When You Need Them
With Detrack’s cloud based system, E-PODs can be accessed by customer service reps anywhere and anytime. E-PODs are available for up to 5 years in the cloud, meaning you’ll never be caught out.
Start your free trial today.
Try all the admin and driver features. No credit card needed.
Stay ahead with our handy tips
Stay up-to-date with Detrack’s ever-evolving Delivery Management Software. Get the latest features and technology straight to your inbox.
Eliminate Paperwork with E-POD
Capture signatures easily by signing on glass. Save time, prevent disputes, and reduce your company’s carbon footprint with real-time E-POD. Crush paper delivery orders with an automated E-POD from the moment a job is completed.
Send Real-Time Customer Notifications
Keep your customers in the loop with real-time notifications sent via email or SMS. Automatically let them know when their package is pre-delivery, en route, or has arrived (and more). You’ll give better customer service and reduce those endless enquiries.
Impress Customers with Tap To Track
Delight customers while reducing support calls and missed deliveries with live Uber-style delivery tracking. Customers will be able to see visuals of the driver icon moving live on the map with an ETA starting from when the driver starts their journey, keeping them informed of the whole process.
Bring your Brand to Life with Customizable E-PODs
Differentiate your brand and make it your own by customizing your E-POD. Customers will see your company logo in the E-POD PDF file that is automatically sent to them once a delivery is completed. Increase brand exposure when customers sign for their deliveries.
Gain Valuable Insights with Customer Feedback
Record customer feedback easily upon collection or delivery. Collect valuable feedback and know just how your customers feel about your product and service. These will be submitted together with the captured POD back to the Detrack dashboard in real time.
Stay in Control With Admin Visibility
Get notified whenever there are failed or partially completed deliveries with live updates on the admin color-coded dashboard screen, making it easy to monitor the statuses for the day’s deliveries. Stay on top of every job and resolve delivery issues swiftly before they turn into major problems.
Keep Everyone Safe With Contactless Delivery
Leaving safety to chance is never an option. Easily implement Contactless Delivery workflows so both your drivers and customers stay reassured and safe. With Detrack, you can capture important proof of delivery while maintaining social distancing.
Route Planning Made Fast with ElasticRoute
Made using proprietary heuristic algorithms, ElasticRoute is a highly efficient route planning engine capable of producing natural cluster-based routes at record speed according to any complex rules you may have. Enjoy optimized routes ready with the touch of a button.
The best way to see if Detrack is right for you is to try it out. Detrack is 100% risk-free to try.