How To Enable Two Factor Authentication (2FA) For Your Account

The Two Factor Authentication (2FA) is a security process in which you must provide an alternate factor to verify yourself, prior to logging into your account.

This alternative authentication process involves the use of either Authy or Google Authenticator App to generate a token to authenticate your identity to access your account.

Kindly note that this setup is on a per account basis, i.e. sub-users need to log-in and set it up respectively.

Authy

Step 1: Open up either GooglePlay or AppStore.

Download on the App Store
Get it on Google Play

Step 2: Search for “Authy 2-Factor Authentication”.

Step 3: Download the App.

Step 4: Open up the App.

Step 5: Tap on the menu button (at the top right corner) to reveal a drop-down.

Step 6: Select “Add Account”.

(For devices with camera)
Step 7: Tap “Scan QR Code”.

Step 8: In your Detrack account, navigate to Settings > Two Factor Auth.

Step 9: Click the “Enable” button.

Step 10: Scan the “QR code” with the Authy App.

(For devices without camera)
Step 7: Tap “Enter Code Manually”.

Step 8: In your Detrack account, navigate to Settings > Two Factor Auth.

Step 9: Click the “Enable” button.

Step 10: Enter the “TFA Key” into the Authy App and Save.

Step 11: Provide a name in the Authy App.

Step 12: Tap Save and a token will appear.

Step 13: Copy and paste the token into the “Token” field into your Detrack dashboard.

Step 14: Click Save when done.

Step 15: A “Scratch Code” will appear.
Kindly save this code somewhere else. This “Scratch Code” can be used to deactivate the 2FA in the event your device is lost.

Step 1: Open up either GooglePlay or AppStore.

Download on the App Store
Get it on Google Play

Step 2: Search for “Authy 2-Factor Authentication”.

Step 3: Download the App.

Step 4: Open up the App.

Step 5: Tap on the menu button (at the top right corner) to reveal a drop-down.

Step 6: Select “Add Account”.

(For devices with camera)
Step 7: Tap “Scan QR Code”.

Step 8: In your Detrack account, navigate to Settings > Two Factor Auth.

Step 9: Click the “Enable” button.

Step 10: Scan the “QR code” with the Authy App.

(For devices without camera)
Step 7: Tap “Enter Code Manually”.

Step 8: In your Detrack account, navigate to Settings > Two Factor Auth.

Step 9: Click the “Enable” button.

Step 10: Enter the “TFA Key” into the Authy App and Save.

Step 11: Provide a name in the Authy App.

Step 12: Tap Save and a token will appear.

Step 13: Copy and paste the token into the “Token” field into your Detrack dashboard.

Step 14: Click Save when done.

Step 15: A “Scratch Code” will appear.
Kindly save this code somewhere else. This “Scratch Code” can be used to deactivate the 2FA in the event your device is lost.

 

Google Authenticator

Step 1: Open up either GooglePlay or AppStore.

Step 2: Search for “Google Authenticator”.

Step 3: Download the App.

Step 4: Open up the App.

Step 5: Click on the BEGIN button to navigate to the “Add an account” page.

(For devices with camera)
Step 6: Click “Scan a barcode”.

Step 7: In your Detrack account, navigate to Settings > Two Factor Auth.

Step 8: Click the “Enable” button.

Step 9: Scan the QR code in your Detrack dashboard.

Step 10: Provide a name in the Google Authenticator App.

Step 11: Click Save and a token will appear.

(For devices without camera)
Step 6: Click “Enter a provided key”.

Step 7: In your Detrack account, navigate to Settings > Two Factor Auth.

Step 8: Click the “Enable” button.

Step 9: Provide a name in the Google Authenticator App.

Step 10: Enter the “TFA Key” from your Detrack dashboard into the Google Authenticator App and Save.

Step 11: Click Save and a token will appear.

Detrack Dashboard
Step 12: Copy and paste the token into the “Token” field.

Step 13: Click Add Account when done.

Step 14: A “Scratch Code” will appear. Kindly save this code somewhere else. This “Scratch Code” can be used to deactivate the 2FA in the event your device is lost.

Step 1: Open up either GooglePlay or AppStore.

Step 2: Search for “Google Authenticator”.

Step 3: Download the App.

Step 4: Open up the App.

Step 5: Tap on the BEGIN SETUP to open a menu at the bottom of the screen.

(For devices with camera)
Step 6: Tap “Scan barcode”.

Step 7: In your Detrack account, navigate to Settings > Two Factor Auth.

Step 8: Click the “Enable” button.

Step 9: Scan the QR code in your Detrack dashboard.

Step 10: Provide a name and enter the “TFA key” generated from your Detrack account in the Google Authenticator App.

Step 11: Click Save and a token will appear.

(For devices without camera)
Step 6: Tap “Manual entry”.

Step 7: In your Detrack account, navigate to Settings > Two Factor Auth.

Step 8: Click the “Enable” button.

Step 9: Provide a name in the Google Authenticator App.

Step 10: Enter the “TFA Key” generated from your Detrack dashboard into the Google Authenticator App and Save.


Step 11: Click Save and a token will appear.

Detrack Dashboard
Step 12: Copy and paste the token into the “Token” field.

Step 13: Click Add Account when done.

Step 14: A “Scratch Code” will appear. Kindly save this code somewhere else. This “Scratch Code” can be used to deactivate the 2FA in the event your device is lost.