How To Disable Two Factor Authentication (2FA) For Your Account

The Two Factor Authentication (2FA) is a security process in which you must provide an alternate factor to verify yourself, prior to logging into your account.

Refer to How To Enable Two Factor Authentication (2FA) For Your Account.

There are 2 methods to disable the 2FA, and this tutorial will show you the steps to do so.

Method 1: Through Dashboard

Step 1: Navigate to Account > Two Factor Auth.

Step 2: Click on the Disable button to remove the 2FA.

Method 2: Through entering of Scratch Code

This method is primarily for users who had lost their device to remove the 2FA.

Step 1: Navigate to https://app.detrack.com/dashboard/#/login

Step 2: Enter your email and password.

Step 3: Click Sign In.

Step 4: Click “Lost Device”.

Step 5: Enter your “Scratch Code”.
The “Scratch Code” will only appear once during the 2FA setup. Refer to How To Enable Two Factor Authentication 2FA For Your Account.

Step 6: Click Submit and your 2FA will be disabled.