How To Customize Proof Of Deliveries (POD)

Various users have different requirements for their Proof of Delivery (POD). Detrack allows you to customize your POD with various options to meet these requirements.

Kindly navigate to Settings > PDF.

Title For Delivery / Collection – You can customize the title of your Proof Of Delivery by entering your own title. To disable, remove text from the field.

Company Address – You can enter your company address to display on the top right hand side of your POD. To disable, remove text from the field.

Customized title for Terms and Conditions / Terms and conditions for POD – You can refer to this tutorial here for more details.

Options

Append D.O. No to PDF File name – Once enabled, the exported POD pdf file will be renamed based on the D.O. No. This will help you save time from having to rename your PODs. By renaming the file to the D.O. No, you will find it easier to search for the POD you are looking for.

Include pick up photos (1) – Certain jobs require drivers to take photos for pick-up POD. By enabling this option, the POD pdf file will include the photos taken by the driver through the Detrack driver app during a pick up POD. This is only available for our special courier mode.

Hide POD Geolocation (2) – If you wish to hide the latitude and longitude of the location of drivers when the drivers submit the POD, enable this option.

Print Serial no. barcode (3) – If you wish to display the serial no. of the scanned barcode on POD, enable this option.

Include pick up signature (4)– Certain jobs require a captured signature for pick-up POD. By enabling this option, the signature will also be included in the POD as shown below. This option is only available on special courier mode.

Hide POD address (5) – If you wish to hide the POD address captured during the time of submission, enable this option.

Use customized headers – For users who wish to use their own headers for their POD, they can customize the headers under Settings > Job > Fields. Once this option is enabled, the customize headers will be used instead for the POD fields. You can refer to this tutorial here for more details.

Hide driver details for internal POD (6) – If you wish to hide the last known location of your driver and the time of POD submission, enable this option.

Display driver details for customer’s POD (7) – Similar to Hide driver details for internal POD. If you wish to show the customer the last known location at the time of submission to the customer, enable this option.

To Hide From Internal POD

To Display On Customer POD

If you wish to add your logo to your POD pdf, you can refer to this tutorial here for more details.

If you need any further help, please do not hesitate to open a support ticket with us from your Detrack dashboard. Happy Tracking!