GENERAL
NOTIFICATIONS
- How To Insert Company Logo In Email Notifications
- How To Sign Up For Text / SMS Account With Twilio
- How To Sign Up For Text / SMS Account with Vonage (Nexmo)
- How To Personalize Customer Email Notifications
- How To Set Up Email And Text / SMS Notifications
- How To Send Text / SMS When A Job Is Added
- How To Send Text / SMS When Job Is Scheduled To Deliver / Collect
- How To Send Text / SMS At Certain Day And Time
- How To Send Text / SMS When A Job Is Out For Delivery
- How To Send Text / SMS When Heading To Job Location
- How To Send Text / SMS When Cancel Heading To Location
- How To Send Text / SMS When Arrived At Location
- How To Send Text / SMS When A Job Is Completed or Partially Completed
- How To Send Text / SMS When A Job Is Failed
- How To Send Text / SMS When A Rating / Feedback Is Submitted
- How To Send Text / SMS During A Certain Time Window
- How To Send Text / SMS When A Job Is Delayed
- How To Set Notifications For Different Groups
- Statuses Of Tracking Widget And Notifications
- Differences Between Twilio And Vonage (Nexmo)
- List Of Job Variables For Your Email Or Text / SMS Notifications
SETTINGS
- How To Hide Items From Add Delivery / Collection Forms And Proof Of Delivery
- How To Brand Your POD PDF File With Your Company Logo
- How To Brand Your Dashboard With Your Company Logo
- How To Use WYSIWYG (Or HTML) Editor
- How To Print Serial No. Barcode On POD PDF
- How To Show Job Fee on POD PDF
- How To Set Timer To Show Jobs On Drivers’ Detrack App At A Certain Time
- How To Auto Generate Delivery Order No.
- How To Enable Address Using Your Own Latitude and Longitude
- How To Insert Your Terms And Conditions In Your POD PDF
- How To Switch V2 Dashboard Back To V1
- How To Allow Your Drivers To View Future Jobs
- How To Customize POD Submission Options
- How To Customize Proof Of Deliveries (POD)
- How To Hide The Collection Jobs Tab
- How To Display / Hide Fields In The Job Table And / Or Driver App
GROUPS / USERS
- How To Add / Edit / Remove A Contact
- How To Use The Address Book / Contacts
- How To Add Sub-Users
- What Are The Types Of User Rights
- How To Create Groups For Users
- How To Tag A Delivery To A Group
- How To Add Vehicles To A Group
- How To Use The Group Feature To Restrict The Information Available To Each Sub-User
- How To Create A Login For Your Client
- How To Set Different Logo On PODs, Shipping Labels And Tracking Widget
- How To Set Different Prefix For Auto Generated D.O. No. Using A Group
TRACK AND TRACE
- How To Link Directly To Track And Trace
- How To Set Up Customer’s Tap To Track
- How To Let Your Customer Track Your Driver Delivering To Them On The Map
- How To Create A Login For Your Client
- How To Use Aftership To Track Your Deliveries
- How To Let Customer Rate And Leave Feedback On Your Product And Service
- How To Let Your Customers Leave Feedback Automatically
- How To Use The Estimated Time of Arrival ETA On The Tracking Widget
JOBS
- How To Edit Or Delete A Completed Job
- How To Set Number Of Job Listing Per Page
- How To Place Priority Jobs On Top Of Driver’s List
- How To Disable Sorting Of Deliveries And Collections
- How To Automatically Reschedule Delivery / Collection Jobs To The Next Day
- How To Include Attachment For Deliveries / Collections To Show In Driver’s App
- How To Mass Update Job Status, Date, Invoice No. And Assign To
- How To Use The Marketplace
- How To Import Jobs Across Different Dates
- How To “Link” A Collection Job To A Delivery Job
- How To Mass Query Jobs
- How To Customize Your Shipping Labels For Deliveries And Collections
- How To Print Shipping Labels For Deliveries and Collections
- How To Scan QR Codes To Accept Runs
- How To Allow Drivers To Scan To Pick Up Jobs
- How To Scan Item Barcode To Check Items
- How To Mass Export Jobs Over A Time Period Into Excel
- How To Manually Locate Your Address For Delivery Or Collection
- How To Restore Or View The Logs For Deleted Jobs
- How To Display The ETA Time In The Driver App
- How To Use The Cash On Delivery (COD) Feature
- How To Use The Actions Button On Dashboard
- How To Export Daily Vehicle Job Summary
- How To Use The Map
- How To Use The COD Search
- How To Transfer Jobs Between Vehicles On The Dashboard
- How To Use Search Jobs For Reports
- How To Allow Drivers To Change Quantity Under Item Details
- How To Implement Contactless Delivery With Recipient Signature
- How To Remove Fields From The Job Forms
- How To Auto Assign Using Zones
- How To Use The Scanner App
INTEGRATION
- How To Generate Your API Key
- How To Generate An API Key For Your Sub-User
- How To Setup Webhooks In Detrack
- How To Connect With ElasticRoute
- Zapier Integration For Google Sheets
- Zapier Integration For WooCommerce
- Zapier Integration For Shopify
- How To Integrate Your Software Using Detrack Connect
- How To Integrate WooCommerce Using Detrack Connect
- How To Integrate Shopify Using Detrack Connect
- How To Integrate Qoo10 Using Detrack Connect
- How To Integrate Shopee Using Detrack Connect
ACCOUNT
DELIVERIES
DELIVERY SETTINGS
- How To Make Signature Mandatory For Deliveries
- How To Make Receiver’s Name Mandatory For Deliveries
- How To Make Photo Mandatory For Deliveries
- How To Make Signature Or Photo Mandatory For Deliveries
- How To Make Note For Photo Mandatory For Deliveries
- How To Allow Drivers To Use Photos From Photo Gallery For Deliveries
- How To Change Maximum Number Of Photos
- How To Set A Default Push Notification URL For All Deliveries
COLLECTIONS
COLLECTION SETTINGS
- How To Make Signature Mandatory For Collections
- How To Make Sender’s Name Mandatory For Collections
- How To Make Photo Mandatory For Collections
- How To Make Signature Or Photo Mandatory For Collections
- How To Make Note For Photo Mandatory For Collections
- How To Allow Drivers To Use Photos From Photo Gallery For Collections
- How To Set A Default Push Notification URL For All Collections
DELIVERIES
- How To Capture Signature For Delivery
- How To Remove Signature For Delivery
- How To Capture Photo Proof For Delivery
- How To Remove Photo Proof For Delivery
- How To View Delivery Items
- How To Reject Delivery Item
- How To Un-reject Delivery Item
- How To Take Photo Proof For Delivery Item
- How To Remove Photo Proof For Delivery Item
- How To Write Note For Delivery
- How To Submit Delivered Status
- How To Submit Failed Delivery Status
- How To Call Recipient
- How To Start GPS Navigation To Delivery Location
- How To Resend A Wrongly Sent / Failed POD Status
- How To Transfer Job From Driver To Driver
- How to Grab Jobs From Marketplace
- How To Capture Mass POD
- How To Scan Individual Item Barcode
- How To Re-attempt Failed Delivery Job
- How To Scan Barcodes To Search For A Specific Delivery
- How To Scan To Pick Up Packages
- How To Scan To Check In For Driver Using App
- How To Force Resubmit Jobs For Drivers
- How To Scan Item Barcode To Check Items For Drivers
- How To Enter Payment Amount For COD
- How To Change Quantity For Delivery Item
COLLECTIONS
- How To Capture Signature For Collection
- How To Remove Signature For Collection
- How To Capture Photo Proof For Collection
- How To Remove Photo Proof For Collection
- How To View Collection Items
- How To Reject Collection Item
- How To Un-reject Collection Item
- How To Take Photo Proof For Collection Item
- How To Remove Photo Proof For Collection Item
- How To Write Note For Collection
- How To Submit Collection Status
- How To Submit Failed Collection Status
- How To Call Sender
- How To Start GPS Navigation To Collection Location
- How To Resubmit A Wrongly Sent / Failed Collection Status
- How To Change Quantity For Collection Item