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How To Prompt A Notification In The Driver App When The Driver Is Too Far Away From Address (Geofence)
How To Prompt A Notification In The Driver App When The Driver Is Too Far Away From Address (Geofence)
Charles avatar
Written by Charles
Updated over a week ago

This tutorial is regarding the enabling of a pop-up in the Driver App whenever your driver tries to perform a job submission at a location too far away from the address.

Setting up

  1. Navigate to Settings > Delivery / Collection > POD.

  2. Switch on “Prompt when driver is too far away from address / location”.

  3. Provide a value for the “Geocoding radius” field.

  4. Click “Save” when done.

Driver App

  1. Tap into the job in the Driver App.
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  2. Optional

    1. Tap on the “Camera” icon to open a pop-up.
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      1. Tap “Arrived At”.
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      2. If the location of your vehicle is out of the defined “geofence radius”, a notification pop-up will appear.
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      3. Your driver can choose to either proceed or ignore to capture this information.
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  3. Tap on either the “Green tick” or “Red cross” button.
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  4. If your vehicle is out of the defined “geofence radius”, a notification pop-up will appear.
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  5. Your driver can choose to either proceed or ignore to capture this information.
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  6. The related geofence POD information will be captured in the systems.
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Notes

For the above feature to function properly, kindly note the following:

  1. The address of your job needs to be properly geocoded. If necessary, provide the latitude and longitude of your address or locate it manually on the map.
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  2. The GPS / location settings on the device must be switched on.
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  3. Permission is being granted to the Driver App to access the GPS information.
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  4. The job is not submitted via “Mass POD”.
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