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How To Integrate Shopify Using Detrack Connect
How To Integrate Shopify Using Detrack Connect
Operator avatar
Written by Operator
Updated over a week ago

This tutorial is to help you integrate your Shopify E-commerce platform with Detrack using Detrack Connect.

With this integration, all selected orders from your Shopify storefront will be sent to Detrack for last mile tracking, capturing of real-time proof of delivery and more. You can also choose to set up the integration for the order’s delivery completion status to be feedback to your Shopify storefront.

Here’s how you can get started with the Shopify integration.

First, sign up for a Detrack Connect account.

Steps

  1. Sign up for a Detrack Connect account. If you already have a Detrack Connect account, continue with the next step.

  2. Go to the "Connections" tab and add a connection.

  3. Select "Shopify" as the Store/System.

    Integration

  4. Fill in the fields below, the red circled fields are mandatory. If you are doing this integration to pass orders to your 3PL's Detrack account, ask your 3PL for the Detrack Group Name assigned to you as well as for the API key that belongs to your group. Refer to How To Generate The Detrack API Key For Detrack Connect.

  5. Next, go to your Shopify account to generate

    1. Store Name

    2. Shopify store API key

    3. Store Password

    to input into Detrack Connect.

    In Shopify

    1. From the side navigation bar, click “Apps” > “Develop apps for your store”.

    2. Click “Create an app”.

    3. Provide a name to the app > Save.

    4. Grant the app the necessary permissions > Save.
      ​

    5. Navigate to the “API credentials” tab > Install App.
      ​

    6. An “Admin API access token” will appear.
      Copy both the “Admin API access token” and “API Key” to paste into Detrack Connect.
      ​


      ​
      ​Webhook

  7. This webhook is for your storefront to send information to Detrack Connect.

    1. Click "Start by adding a webhook".

    2. Provide a name for your webhook and click "Save".
      ​
      ​

    3. This URL is the address for your storefront to send the information over via webhook. Copy the URL and head over to your Shopify account.
      ​
      ​

      In Shopify

    4. In your Shopify account, scroll down to "Settings" at the bottom left corner and click "Notifications".
      ​
      ​

    5. Scroll down to the "Webhook" section and click "Create Webhook".
      ​
      ​

    6. Select the event (Shopify recommends using "Order fulfilment") for triggering the webhook PUSH notification and paste the Detrack Connect URL into the "URL" section and click "Save webhook". When the order is marked as fulfilled or partially fulfilled in your Shopify admin and the shipment is in transit, this will trigger the Order fulfilment webhook for job creation in Detrack.
      ​
      Refer to Shopify fulfillment documentation.
      ​

    7. At the webhook section, a special webhook signature from Shopify will be generated. Copy this signature from Shopify.
      ​
      ​

      In Detrack Connect

    8. Navigate back to Detrack Connect and click on the "Key" icon.
      ​
      ​

    9. Paste the copied Shopify "Webhook Signature" into the pop-up.
      ​
      ​

    10. Click "Save" when done, and the "Key" icon will turn green.
      ​
      ​

    11. You can check by creating a dummy order from your Shopify storefront, and fulfil it to test. If the setup is done correctly, it will be captured under Logs > Incoming Log.

The connection setup has been created! Now you can configure the settings to filter the orders to be sent to Detrack, the shipping date and more right here.

Status Mapping

This section is regarding the mapping of the statuses between Detrack and Shopify.

Detrack

Shopify

Info received

On its way

Out for delivery

Out for delivery

Completed

Delivered

Partially Completed

In Transit

Failed

Failed

Field Mapping

Below is the default field mapping between Detrack and Shopify. If you happen to be using other plug-ins, you may use the Mappings feature to perform custom mapping of data.

  1. date

  2. address

  3. do_number

Detrack

Shopify

do_number

order_number

date

updated_at

start_date

updated_at

job_received_date

updated_at

address_1

address1

address_2

address2

city

city

state

province

postal_code

zip

country

country

last_name

last_name

deliver_to_collect_from

first_name

notify_email

email

total_price

total_price

address_lat

latitude

address_lng

longitude

phone_number

phone

tracking_number

id

  • sku

  • quantity

  • description

  • sku

  • quantity

  • title

Refer to Shopify Fields and Description and Detrack Fields and Description.

Mappings

This section is for use if you wish to retrieve certain field information from plug-ins to override the default field mapping.

Most of the plug-ins will be adding the information in the “note_attributes” key in the request payload.

  1. Create a dummy order from your storefront to Detrack Connect.
    ​
    ​

  2. There will be an entry under Logs > Incoming from your storefront.
    ​
    ​

  3. Click on the “Mappings” tab.
    ​
    ​

  4. Click the “Start by adding a mapping” button.
    ​
    ​

  5. A form will appear.

    1. the “Order No” of the incoming log.

    2. the plug-in name.

    3. the Detrack field for mapping the information.
      ​
      ​

  6. Click “Save” when done.
    ​
    ​

  7. If necessary, repeat the above to perform more mappings.

For more information, refer to How To Use The Mapping Feature For Customized Data In Detrack Connect.

Plug-in

This section is regarding the mapping of the fields between Detrack and Shopify plug-ins.

Plug-in Name

Detrack

Field

Default Date

date

date

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