Detrack
  • Features
  • Who uses Detrack
    • Logistics service providers
    • Retailers
    • Medical and Pharmaceutical
    • Furniture & home appliance distributors
    • Construction material distributors
    • Food & beverage distributors
    • 3PL providers
    • Businesses with delivery vehicles
  • Case Studies
  • Integrations
  • FAQs
  • Pricing
  • Log in
  • Try it free
Try it free
Select Page
Tutorials // Users & groups // Add / Edit / Remove A Contact

Add / Edit / Remove A Contact

Click on Contacts > Add Contact

The Add Contact form allows the users to add their regular customers into the contact list so that they do not have to type in the customers details every time they create a delivery / collection job. In the Add Delivery and Add collection forms, contact details will be auto completed when the Name of the contact is entered into the Deliver To field or when Address Company is entered into the forms.

HOW TO ADD A NEW CONTACT

To add a new contact to the contact list,

  1. Go to the admin dashboard
  2. Click on Contacts tab
  3. Click on Add Contacts button
  4. Fill in the Deliver to / Collect From, Address Company, Address, Email, Phone #, Zone etc.
  5. Fill in the items SKU, Description and Quantity (Optional). Click the green Add icon to add more items to the item list.
  6. Click Save

If the delivery or collection items are fixed for a particular customer, you can fill in the items in the contact list. This allows the SKU, Description and Quantity to be auto completed for this customer when you retrieve the contact to create delivery or collection jobs.

Tip: To add the Address Company (Company Name), go to Job Settings > Fields and check the Address Company box to enable the field. Then you can input the company name into the form.

HOW TO EDIT A CONTACT

To edit a contact on the contact list,

  1. Go to the admin dashboard
  2. Click on Contacts tab
  3. Click on the contact to be edited and a Edit Contact form will be shown
  4. Make the changes
  5. Click on Save
HOW TO REMOVE A CONTACT

To remove a contact on the contact list,

  1. Go to the admin dashboard
  2. Click on Contacts tab
  3. Click on the contact to be removed and a Edit Contact form will be shown
  4. Click on the Delete button

The contact will be removed.

Back to all tutorials
  • Start your free trial

WHO USES DETRACK

  • WHO USES DETRACK
  • Logistics Service Providers
  • Retailers
  • Medical and Pharmaceutical Companies
  • Furniture & Home Appliance Distributors
  • Construction Material Distributors
  • F&B Distributors
  • 3PL Providers
  • Businesses with Delivery Vehicles

CASE STUDIES

  • CASE STUDIES
  • PAN Logistics’ customers get real-time proof of deliveries with Detrack
  • Teak & Mahogany solved its logistics problems with Detrack
  • Mansco’s deliveries went paperless with Detrack
  • SGS Logistics improved the customer experience using Detrack

DISCOVER DETRACK

  • DISCOVER DETRACK
  • High speed route optimization
  • Tap to track
  • Contactless Delivery
  • Who We Are
  • Countries & languages
  • Reviews
  • Security
  • App data usage

GET IN TOUCH

  • GET IN TOUCH
  • Schedule a call
  • Support overview
  • Tutorials
  • General enquiry
  • Ask us anything via chat
  • The Detrack Blog
  • FAQs
App store
Google play
  • Follow
  • Follow
  • Follow
  • Follow
  • Follow
  • Follow
  • © Detrack Systems Pte Ltd
  • Anti-spam
  • Privacy
  • Terms Of Use
  • Payment Terms
  • Data Retention
  • SLA
  • SaaS Agreement
Detrack is powerful delivery management software that lets you track your vehicles live on a map and capture electronic proof of delivery (e-POD) using our iOS or Android apps and an easy to use web dashboard for admins. Our apps have been translated into 26 languages and are being used daily around the world to complete millions of deliveries. Whether you’re looking for Delivery Management Software, a TMS System, Courier Software, Dispatch Software, or just an excellent Proof Of Delivery App, Detrack is the one to try. Sign up for a free Detrack account to get started. Or speak with our sales team today and we will get you up and tracking in no time.

The Capterra logo is a service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.