We could not be more pleased with our decision, and we selfishly hope our competitors steer clear of this fabulous software application so it can be a genuine point of difference for us for as long as possible!
Detrack is a driver / vehicle-tracking and POD system that is really user-friendly. PAN Logistics highly recommend Detrack System to large or small transport companies looking to integrate drivers and customers on one system.
Detrack has solved our problems very efficiently and put us ahead of our competition in terms of customer service. At such an affordable price, it is a must-have for all businesses that deal with deliveries.
Proof of delivery documents recorded at our remote locations that used to be non-accessible can now be retrieved easily at all our locations using the same software. By using Detrack’s first-driver-free policy, I can’t think of a good reason why any company wouldn’t try using them for a mobile proof-of-delivery solution.
The benefits of Detrack delivery tracking system is multifold: ease of use, cost-effective and providing real-time information and intelligence to facilitate job coordination to our CS Team and any interested parties thereby improving overall customer service level. The Tap To Track function adds another layer of customer satisfaction through its provision of Uber-like visibility via customers’ mobile gadgets. The team at Detrack is extremely helpful. Especial thanks to Dason, Daniel, Joshua and Terence for their tip-top responsiveness to our queries and concerns. It is indeed a delight to work with all of you!
Easy to use and configure – fantastic driver application that is user-friendly and simple, yet very functional. Customer feedback has been very impressive. Thank you for producing such a fantastic product, and I look forward to seeing your business develop.
So the first week of using your software I couldn’t be more happy and relieved. My job of typing in BOL’s for the days delivery went from 30-45 to under 3 minutes with Detrack. Including filing the paperwork of signed copies from the previous day’s deliveries went from 20-25 minutes to under 2 minutes with a couple emails.
Again thank you for the amazing service and customer support. Our customers love it, the sales reps are ecstatic and last but not least our old-school drivers find it very simple and quicker and more efficient than paper.
I just wanted to take a moment to say what a fantastic product you have. We just completed a rollout of Detrack for 25 vehicles across 4 warehouse locations. The feedback from our drivers was all positive, great interface & very easy to use. It’s a major upgrade over what we had previously.
From an IT point of view, your API is fantastic, we have been able to integrate with our WMS & ERP without any hassle. Your prompt response to our queries and questions is much appreciated.
Keep up the good work.
Regarding the app, it is practical to use, efficient and very complete as well. I have an absolutely good experience using it.
Totally amazing app. This is a game changer especially for SME’s in the last mile transportation industry.
The app was easy for our drivers to use and the dashboard was quick and easy to customise for our business. Customers loved the fact that they got notifications of their delivery and the details of it almost in real time.
Detrack customer service is amazing. Completely helpful to the very end.
If you are in the transportation business install it and use it. You can’t go wrong.
We got very pleasant surprise today, the Finnish app is great. Everything is working perfectly. And for us, Detrack seems to be one of the best solutions for B2C deliveries. It really took our business to next level! Thank you for that!
Thank you for making an app designed for ease of use for the driver. This is what makes your app such a winner, compared to the others that we tried!
We came across the Detrack program a couple of years ago, and it was exactly what we were looking for. It combined all the aspects of delivery tracking that we required in an excellent user interface. No matter who is using it be the Manager creating the collections and deliveries, the driver making the deliveries, or the client receiving the goods, they all agree that the interface is extremely easy to use.
Also the Detrack service team have always been extremely helpful with any queries or requests that we have had, and have always had a solution back to us almost immediately which is an excellent service.
We utilise technology as much as we can in our business to keep our overheads and prices as low as possible. The Detrack solution absolutely does everything we need and much more, I would highly recommend Detrack to any business.
We signed up a few weeks back with Detrack for our delivery system and so far we are loving it. Well done guys for creating something that allows SMEs like us to manage delivery like professionals!
We have found Detrack’s team not only open to feedback and ideas, but highly responsive in implementing new functions. This, combined with excellent customer support, makes Detrack our provider of choice.
The best point of delivery app. It’s easy to use and takes very little estate on your device. The support team is excellent, very helpful, and responsive.
Being able to send photo PODs to our clients upon the completion of our setups (the brides are usually not around at that time) has greatly boosted the trust and satisfaction our clients have towards our services.
Excellent proof of delivery app! Integrated into our ERP and had all our drivers using this in 1 week. Simple and easy to use!
As a florist, customer satisfaction is one of our main priorities. Detrack has not only allowed us to better manage our delivery operations, it has also enabled us to delight our customers with real-time delivery notifications.
I managed to get Detrack working in no time. Please inform the entire team what a great system they have developed.
Detrack is very easily implemented and its interface is very intuitive. Looking forward to integrating this into our workflow as soon as possible.
Overall a very happy customer and look forward to many more years with you all. Thanks for helping out my delivery business so much over this last year and can’t wait to see how you all continue to improve in 2017.