Software that Makes Managing Couriers Easy
Take advantage of software that understands the demands of the job and makes it easy for your courier business to track deliveries and give clients real-time updates.
Easily link collection and delivery jobs, track all your deliveries on a single screen, and keep clients involved by adding them as sub-users. Get software equipped with the features courier businesses need to provide exceptional service.
No credit card needed.
Link Collection and Delivery Jobs
Minimize Backend Handling
Keep Clients in the Loop
- Philip Jensen
- Teak & Mahogany
Detrack has solved our problems very efficiently and put us ahead of our competition in terms of customer service…. At such an affordable price, it is a must-have for all businesses that deal with deliveries.
- Luke Sadler
- SGS Logistics
At SGS Logistics, we have been absolutely blown away by how user-friendly, intuitive, cost-effective, and easily implemented Detrack is. We believe Detrack is peerless in the industry when you combine each of these factors.
- Dan Bratt
Proof of delivery documents recorded at our remote locations that used to be inaccessible can now be retrieved easily at all our locations using the same software.
By using Detrack’s first-driver-free policy, I can’t think of a good reason why any company wouldn’t try using them for a mobile proof-of-delivery solution.
Why choose Detrack?
A free but powerful Delivery Management Software, Detrack lets you track your vehicles live on a map and capture electronic proof of delivery (E-POD) using just our iOS / Android app.
Download the App
After signing up for an account, download our free Detrack app from the App Store or Google Play. Register for a Detrack ID using the app and add a device with the Detrack ID in your admin dashboard.
Click on the Jobs tab in your dashboard and select today’s date to add a delivery. In the Add Delivery form, put in a Notify email to receive delivery updates — Assign the delivery to your device.
Open the Detrack app and click Start to download the list of deliveries assigned to the device. The list will be ordered with the delivery location nearest to the driver’s current location at the top. You can now start tracking your vehicles.
Eliminate Paperwork with E-POD
Capture signatures easily by signing on glass. Save time, prevent disputes, and reduce your company’s carbon footprint with real-time E-POD. Crush paper delivery orders with an automated E-POD from the moment a job is completed.
Send Real-Time Customer Notifications
Keep your customers in the loop with real-time notifications sent via email or SMS. Automatically let them know when their package is pre-delivery, en route, or has arrived (and more). You’ll give better customer service and reduce those endless enquiries.
Impress Customers with Tap To Track
Delight customers while reducing support calls and missed deliveries with live Uber-style delivery tracking. Customers will be able to see visuals of the driver icon moving live on the map with an ETA starting from when the driver starts their journey, keeping them informed of the whole process.
Bring your Brand to Life with Customizable E-PODs
Differentiate your brand and make it your own by customizing your E-POD. Customers will see your company logo in the E-POD PDF file that is automatically sent to them once a delivery is completed. Increase brand exposure when customers sign for their deliveries.
Gain Valuable Insights with Customer Feedback
Record customer feedback easily upon collection or delivery. Collect valuable feedback and know just how your customers feel about your product and service. These will be submitted together with the captured POD back to the Detrack dashboard in real time.
Stay in Control With Admin Visibility
Get notified whenever there are failed or partially completed deliveries with live updates on the admin color-coded dashboard screen, making it easy to monitor the statuses for the day’s deliveries. Stay on top of every job and resolve delivery issues swiftly before they turn into major problems.
Keep Everyone Safe With Contactless Delivery
Leaving safety to chance is never an option. Easily implement Contactless Delivery workflows so both your drivers and customers stay reassured and safe. With Detrack, you can capture important proof of delivery while maintaining social distancing.
Route Planning Made Fast with ElasticRoute
Made using proprietary heuristic algorithms, ElasticRoute is a highly efficient route planning engine capable of producing natural cluster-based routes at record speed according to any complex rules you may have. Enjoy optimized routes ready with the touch of a button.
Experience the full benefits of Detrack’s live delivery tracking and electronic proof of deliveries (E-PODs) solution today. Sign up for a free account or speak with our sales team to get tracking in no time.
How Detrack Solved Teak & Mahogany’s Logistics Problems
SEE CASE STUDY
How PAN Logistics used Detrack to provide Customers with PODs
SEE CASE STUDY
SGS Logistics Offers Customers Driver Management Tech
SEE CASE STUDY
Mansco goes Paperless with Detrack
SEE CASE STUDY
We offer up to three affordable price plans to suit your needs. All subscriptions are contract free and upfront annual payments offer even better rates. All Detrack plans include the same great features.
Free iOS / Android App
Unlimited Vehicle Tracking
Unlimited Proof of Delivery
Free Manager App
Live Tracking for Customers
Open API Access
Brandable PDF POD
Print Shipping Labels
Start your free trial today.
Prices shown are in USD.
per month / additional driver. $312 paid annually. $29/mo. If paying monthly.
Detrack has completely transformed the way we do business with our client base. Real time visibility to our fleet provides us with a critical advantage and insight to our business allowing us to make fast decisions and ultimately become more dynamic.
- Courier Software
- 1. Can Detrack let my customers track their deliveries in real time?Open This In A New Tab
Yes! Delivery status is displayed in real time to the customer. With Tap To Track, customers see their deliveries coming to them LIVE on a map - down to the second. Customers can track and trace their deliveries in real-time via a custom tracking link with delivery status updated live every step of the way.
Find out more about Tap To Track here.
- 2. What is the maximum number of drivers I can track?Open This In A New Tab
There is no limit to the number of drivers you can track at any one point in time. From one to hundreds, or even thousands of drivers, just add your drivers as you grow and we’ll track them for you.
- 3. How long will it take to deploy Detrack across my entire fleet?Open This In A New Tab
You can deploy Detrack across your entire fleet of drivers as soon as today! Follow the steps below to get tracking right away.
- Register for a free account
- Download the Detrack app from App Store or Google Play
- Add your devices and deliveries
It’s that simple. Sign up for your free account now.
- 4. Can I optimize my vehicle routes in Detrack?Open This In A New Tab
Detrack ships with a Smart Sort feature out of the box. This means the nearest jobs will always appear at the top of your driver's list. If you require more sophisticated route planning and optimization i.e. auto assignment with capacity, load, time windows, etc., you can optimize your routes using ElasticRoute (integrated with Detrack).
- 5. Do I need to integrate Detrack with my system before I can use it?Open This In A New Tab
No. We’ve designed Detrack to be simple and save you the hassle of integrating different systems just to start tracking your deliveries. Simply use our web forms to add your deliveries or import your manifest file (CSV / Excel format) into our system. You can then export PODs in PDF, Excel or CSV. If you want more automation, you can always integrate your system with Detrack via our Application Programming Interface (API).
Contact us at firstname.lastname@example.org for assistance on systems integration.
- 6. Does your API allow me to feedback the delivery statuses to each of my customers’ system?Open This In A New Tab
Yes. Our API is designed to be ready for third party logistics service providers (3PLs) to feedback job statuses (via webhooks or individual API access) to different customers' systems. This allows customers to receive real-time delivery updates in their system. In fact, many of our 3PLs have won contracts because of this capability.