Tips & Tricks

Interesting New Features

Here are some interesting new features launched in Q4 2016 1) Print Shipping Labels in 4″ by 6″ If you need to print shipping labels, here’s more options for you. Besides printing it in A4 or 10cm by 10cm, there’s a new option of printing it out in 4 by 6 inch. This size is compatible with the Zebra LP2844 thermal printer and other thermal printers with the same label size dimensions. To enable the option on your dashboard go to Settings > [...]

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Issue 29 – Print Shipping Labels From Detrack

Hi there, We heard you and we got it done for you! Over the past weeks, you would have seen the several new improvements and features we have added on to the Detrack dashboard, including the much requested – Shipping Labels. Now you can easily export your delivery information into ready to print shipping labels available in A4 as well as 10cm by 10cm. Besides the Detrack dashboard, we have also released Version 2.0.21 of the Detrack Android app that includes fixes and [...]

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Issue 23 – A New Feature For Importing Your Jobs

Hi there, A New Feature For Importing Your Jobs We deliver good news for those who have been looking to import milk runs, jobs across days and all jobs (collections and deliveries) in a single Excel or CSV! The feature is now ready for you on your Detrack dashboard. On a side note, we have made improvements to the error messages on your import page too. Check out how you can import jobs across days and type here. Catch us on our next mailer [...]

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Issue 22 – Integration Ahoy! Detrack’s On Aftership

Hi there, Detrack is going on an integration spree with platforms and services that can help you deliver the perfect last mile experience to your customers. First up, we are pleased to announce that we are now integrated with Aftership; an end-to-end package-tracking platform designed to help online businesses keep track of all their deliveries shipped via different carriers (a total of 308 supported carriers as of writing this newsletter) at a single stop. Founded in 2011, Aftership has helped clients like [...]

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Issue 21 – Text Messaging Now Heading Your Way

Hi there, We are pleased to announce the beta launch of our automated rule-based text messaging feature, specially designed to bring your customer service level to greater heights without breaking a sweat! Our engineers have re-invented how notifications work in Detrack by creating a new rule-based system where it will trigger text (or email) messages based on the different milestones you select, i.e. heading to location, arrived at location, delivered, etc. The good news is that we are launching this together with [...]

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Issue 17 – Finally. Detrack Version 2.0. Available Now.

Hi there, Today, we are pleased to announce that Detrack v2.0 is available for immediate download on Google Play. Equipped with more than 20 new features and UI enhancements (and many more under the hood), Detrack v2.0 is designed to bring your last mile delivery experience to a whole new level. Here are some highlights of this release: Driver-To-Driver Job Transfer Easily transfer jobs between your drivers without admin intervention. If your driver needs to transfer the job to another driver to complete, your [...]

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A Quick Guide To Detrack Version 2.0

Download The Latest Detrack v2.0 App! Important Note: Please download the latest version (v2.0.3 at time of writing this blog post) of Detrack Proof Of Delivery POD app from Google Play for the most optimal app performance. Click here to view it on Google Play Update (6th Jun 2015): Now available on App Store too! We are excited to announce the immediate availability of Detrack v2.0. In this update, we’ve released more than 20 new features designed to ease your workload and improve your delivery rates. While we prepare new comprehensive guides for [...]

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3 Features You Probably Didn’t Know Exist In Detrack

Hi there, Did you know that you have the option to… 1) Set a timer to show deliveries to your drivers. This can help you to segregate your deliveries to be shown only at your defined time slots to your drivers. Find out more here. 2) Print the barcode image on your POD PDF should you require scanning to be done with the DO. Find out how here. 3) State the job fee on the POD PDF to let your customers know the [...]

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Let’s Sort It Out!

In our most recent update, we released a highly requested feature – the ability to sort both deliveries and collections in a single list for any driver on the dashboard. While you can already sort your deliveries or collections with the field “Job order” before this update, there is no easy way for you to control the exact order of the jobs displayed to your drivers. However with our latest “drag-and-drop” to sort jobs feature, you can now easily re-order your deliveries and collections [...]

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