News

Issue 28 – We just turned 2! And we are announcing a new launch…

Hi there, We just turned 2 this April! It has been an incredible journey for our team since we first launched Detrack back in 2014, and we would like to thank you for being a big part of it. In this very short 2 years, we’ve made countless friends (like you!), tracked more than 147 million vehicle locations, captured more than 9.4 million proofs, powered more than 2.7 million deliveries for more than 200+ companies across 40+ countries. Today, our app has [...]

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“How A Valentine’s Day Catastrophe Turned Into A Business Idea” – Media Share From www.techinasia.com

Detrack was featured in Tech In Asia sharing the amazing story of how Detrack started and how it is on its way to become the SaaS savior of all companies’ experiencing problems in their last mile delivery worldwide. Here’s an extract sharing the story of how Detrack was born out of a logistics nightmare that happened one Valentines’ Day: “It’s Valentine’s Day. Your ‘special someone’ has made it quite clear they’re expecting flowers. So you do the decent thing and pony up [...]

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Detrack® – Now A Registered Trademark

We are proud to announce that our name and brand, Detrack®, is now a registered trademark of our incorporated company, Detrack Systems Pte. Ltd. As our cloud-based vehicle tracking and proof of delivery solution gains worldwide traction, we feel the need to protect our Detrack® branding and its association with the reliable service that we provide. Our registered trademark no. is: T1417921E and we are protected under classes 09 and 42. Class 09: Downloadable computer software for uploading, transferring, downloading, storing, and [...]

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Issue 20 – Detrack Celebrates!

We are celebrating the milestone of powering 1 million jobs in Detrack! At the time of this publication, we are proud to announce we have tracked more than 65,335,447 locations, powered more than 1,027,335 jobs and sent 1,516,211 real-time proof of delivery notifications. So What’s Coming?  Next to follow, Detrack will automate the sending of emails / texts to recipients; pre-delivery, post deliveries or any milestone rule options you choose. You will be able to attach a link to the tracking page directly in the emails or [...]

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Three Keys To Supply Chain Visibility Through A Cloud

The importance of supply chain visibility has certainly grown to a level that logistics companies can no longer ignore. With increased global trade brought about primarily by the popularity of e-commerce, it is essential that logistics companies look for sustainable systems to increase their efficiency to position themselves for a piece of the pie. This very interesting and informative article by Ranga Bodla MHLnews, talks about how real-time visibility through the cloud is the way to go. Below are the 3 key [...]

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Issue 27 – Important Changes & New Feature Releases

Hi there, There’s always something new happening in Detrack. Here’s what’s for April. Important Change In Your Notifications Sender Email Address Since the beginning, we’ve always allowed our users to customize the sender email address for their Detrack notifications. However, due to clamp down on phishing emails (What is phishing?), we find ourselves in a position where we either change the way we send notifications on behalf of our users, or risk getting blacklisted by major email servers around the world. In view of this, [...]

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Congratulations, aCommerce Singapore!

We would like to congratulate aCommerce (Singapore), one of our vehicle tracking and proof of delivery solution user, on being interviewed on prominent national news TV, Channel NewsAsia (CNA), on 08 September 2014. Quoting Sabina Chang, CEO, aCommerce Singapore in the interview titled “E-commerce changing the landscape of logistics industry”: Consumers want visibility and transparency in their delivery, and that is what I think many logistics providers can’t provide today. Detrack offers unparalleled ground visibility for any business that does delivery. It allows users to track [...]

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A Guide On Multiple Users On Detrack

In the month of August, Detrack has launched a revamped user interface for enhanced user experience as well as the much anticipated multiple users / sub-accounts and contacts (address book). Now you can add multiple users with varying rights on Detrack for your managers, sales support staff, customer service officers, packers or any person who can benefit from the data fed into Detrack. Below is a quick summary of the user types you can add and their rights: Manager 1) Has access to [...]

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Let Customers Track Deliveries At Your Website

If you are using Detrack’s vehicle tracking and proof of delivery solution, you can now let your customer track their delivery with real-time updates right at your website – with no additional charges. You are free to use our tracking widget on your website with one or more devices running Detrack. With immediate time to market, you can own the business advantage of giving your customers the option to do their own tracking instead of calling your customer service [...]

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How We Charge

Detrack System is designed to be a SaaS (Software as a Service) to help us keep our prices low while providing a cutting-edge vehicle tracking and proof of delivery solution to power your delivery operations. Now that we have reached the end of our pilot programme, Detrack will officially become a paid service from the 11th of April 2014 onwards. At Detrack, we wish to keep everything clear and simple for our users and that includes our pricing and [...]

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