How Detrack Helped Mansco Go Paperless with Electronic PODs
Find out how Detrack helped Mansco streamline their administrative processes and move their business into the 21st century.
Mansco (formerly Manufacturers Supply Company) has over 85 years’ experience providing fasteners and supply items for various industries. With locations across the US and over 100,000 square feet of warehouse space, Mansco wanted to make communication between their different locations easier, and implement a system that allowed them to keep track of their large operation with ease.
PODs and delivery details can now be retrieved easily at all our locations using the same software. By using Detrack’s first-driver-free policy, I can’t think of a good reason why any company wouldn’t try using them for a mobile proof-of-delivery solution.
After successfully implementing Detrack’s services into their current workflow, Mansco saw immediate improvements in their productivity, particularly in their accounting and customer service departments.
Using Detrack Systems, Mansco successfully:
- Reduced time spent handling physical delivery documents
- Managed to retrieve E-PODs from multiple locations with ease
- Improved overall customer satisfaction
Implementing Detrack’s electronic proof of deliveries was key to Mansco reducing overall administrative labor, allowing their team to spend more time focused on the bigger picture. Proof of deliveries were now available at the click of a button, which in turn allowed them to provide a higher standard of service to their customers. Enquiries and disputes were more easily resolved when the right documents were made available instantaneously. Mansco was also able to keep better track of their data and measure their on-time delivery performance across multiple locations and time zones. This gave them important insight into overall business health and efficiency. Mansco has effectively modernized its processes, and stepped into an era of easier admin and happier customers.
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