Proof Of Delivery App

Terima Kasih, IRX Asia 2017

It’s only January, but Internet Retailing Expo (IRX), Indonesia 2017 is already a strong contender to be one of the highlights of the year for Detrack. The two-day convention was extremely well-organized, with the atmosphere in Pullman Jakarta Central Park’ Grand Ballroom having just the right balance; the venue was both buzzing with visitors yet spacious enough to comfortably stroll […]

POD App: What Is It & How Does It Work?

Like everything else in our lives right now, there’s probably an app out there to help us out. If you are in the logistics business or if your company needs to handle deliveries, then you would fully appreciate the value of a good POD (Proof of Delivery) app.
What are POD apps?
POD apps are mobile apps that delivery drivers can directly […]

Detrack’s Journey Down The Emerging Enterprise Award 2015

It has been a rewarding and exciting time for Detrack as we embarked on the journey of participating in the Emerging Enterprise Award 2015  jointly organized by The Business Times and OCBC Bank, supported by MasterCard®, RSM Chio Lim, Singtel, ACORN Marketing & Research Consultants, INSEAD and SPRING Singapore.

It is Detrack’s first run for this award launched in 2008 which […]

Issue 21 – Text Messaging Now Heading Your Way

Hi there,

We are pleased to announce the beta launch of our automated rule-based text messaging feature, specially designed to bring your customer service level to greater heights without breaking a sweat!

Our engineers have re-invented how notifications work in Detrack by creating a new rule-based system where it will trigger text (or email) messages based on the different milestones you select, […]

Issue 19 – One Time Setting To Reduce Customer Support Calls

Hi there,

Detrack’s tracking widget (customer track and trace) is now enhanced with proven features that will reduce the number of customer enquiries you get about job statuses.

Here’s the highlights of the new tracking widget.

More Statuses:

Your customer will be able to gain more detailed information about their jobs with more available statuses. The new “In Transit” status tells of shipment being […]

Issue 13 – How To Create A Login For Your Client

Hi there,

Do you wish to have a web portal where your clients can log in anytime to track their own deliveries? The good news is, now you can use Detrack’s Group function to help you achieve this in a few easy steps.

Power up the value you provide to your clients by letting them enjoy the benefits of full delivery visibility […]

Issue 12 – Allowing Your Customers To Track Scheduled Deliveries

Hi there,

We have good news for you if you have been using our Tracking Widget or if you are considering using it to let your customers track their deliveries.

The Tracking Widget has been built to allow your customers to track their own deliveries, without having to keep calling your customer service hotline for delivery updates. It aims to reduce the […]